Doug N.

Joined 10 months ago

Management clearly wrote the only good review. Kinda sad.

Doesn't Recommend

clsygrl

Joined 2 years ago

Big Rip Off. This is the worst athletic club in terms of price and staff helpfulness. I originally joined the CAC in Lodo and thought it was a really nice club in terms of aesthetics. But whenever I needed anything from the staff at the front counter (I mean any little question) no one knew anything! They would always refer me to call or e-mail someone else. Why does CAC have people at the front counter that cannot answer basic questions? One day I couldn't open my locker and I spent 1/2 hour in the lobby until they could even find anyone to help me. Just ridiculous!

After coming from 24 Hour Fitness for $23/month to paying over $90/month for this kind of service was a complete rip-off! WAY OVERPRICED! I realize that the establishment is a bit nicer, but that is just robbery - especially since the classes, etc., are essentially the same.

Two things that really did it for me was when I tried to change club locations to DTC and they told me I'd have to wait a month for it to take effect - give me a break! Just another customer service issue and it makes no sense. Then I cancel my contract early - needless to say they didn't say that they were going to charge a fee for cancelling the contract early - they sent me a bill in the mail for $360 for cancelling early?! Just the biggest scam of a health club on the planet!

Recommends

Marshall86

Joined 2 years ago

Excellent Premiere Athletic Cub New Mangagement. Colorado Athletic Club DTC has been more than accomidating to me and my girlfriend. We have the passport which allows up to visit any of the 6 Colorado Locations. I dont understand these bad reviews! The staff is extremely nice, they offer a full line of social events, over 100 classes weekly (all included) the facility is maintained by a FULL TIME cleaning staff (these people wipe down the treadmills when you get off!)

These other reviews dont strike the right cord when discribing CAC. Please do not hesitate to try the 2 week trial as it is more than enough time to assess the club and what it offers. Also ask about corporate specials. The reps have freedom to discuss discounts with your HR dept to get you a better rate.

Billing.

Yes, they do require that you put an acct on file to auto withdrawl- can someone please give me a company that doesnt do that? And can you name a fitness club that doesnt require some form of advanced notice of cancelation? Put simply, plan 1 month ahead. If you cancel in January you are billed for February. This is on the contract, which I read through in 3 minutes.

Pricing.

Yes CAC is a premiere athletic club. If you have been a member of a low end $30 a month club before you will know the difference immediately. Less crowds, cleaner facilty, full service locker room. You get 2 FREE Personal Training sessions upon joining.

All in all, you get what you pay for. These other negative reviews are from people who didnt read their contract, dealt with a human being on a bad day, or are just the type to never be satisfied.

Doesn't Recommend

CGermeroth

Joined 3 years ago

Worst gym in Denver. I had several personal items stolen from the gym and the staff could have cared less. The equipment is dated, they have lost their remaining good instructors and they are way overpriced. Save yourself time and money, go somewhere else!

Doesn't Recommend

Theyarebad

Joined 3 years ago

Do not do business. These people are terrible to do business with they are NOT interested in what you have to offer. They tie your hands.They promise you things that cannot be offered. Will not work with you if you are not a member. Then they have a contract and they do NOTHING for you. All deals are off. Just another scamming gym.

The facility is not nice it's large but it's not high end by any means and for being such an elite gym they really drop the ball.

Save yourself the buck and the headache and join a better nicer gym for cheaper and don't even think about approaching them with a business offer. You will spin your wheels.

Doesn't Recommend

terribleclub

Joined 3 years ago

Deceit and against the law. Where to start our membership was put through WITHOUT a signature. Yeah that's against the law! My family was NOT members but they made us AND charged us. Again I say WITHOUT a signature. Hmmmm needless to say that woman is no longer with the company.

Facility is big but not impressive, for the money it's not worth it.