Great Vacuums and Great Service.
I have bought two Ricars from Arvada Vacuum. These machines are great! They do an excellent job on dog hair and everything else. I think they provide great customer service and are always polite. If I need a another vacuum I will definitely buy it from Arvada Vacuum.
Not Happy - Horrible Customer Service - Not Friendly to Customers - Bad Repair Work - Irresponsible - Time Consuming.
They did a horrible job fixing our vacuum. The vacuum only worked one time after we got it back. They also lost all of our attachments!
After 1 month they finally decide to order us the parts they lost. It took them about 2 months to get these parts & they didn't even call us to let us know they came in.
Don't go to this store because they're not professional & their hours of operation are not good for the majority of people who work a typical 9-5 M-F job. Also, they are not friendly & really don't seem to care whether they do a good job or not.
They wasted our time and our $. We are very unhappy with the level of service we received and will tell everyone we know so that they can prevent similar experiences from happening to them.