Amici's Pizzeria & Italian

10/01/09

Bad Customer Service

by Frequentluncher at Citysearch

Our company tried to order take out one day and the hostess answering the phone on 10/1/09 at 12:30pm refused to help we told her we would order our lunch from someone else and she just said that's fine!!

BAD CUSTOMER SERVICE!!! We order lunch out everyday but never again will we try Amici's in Arvada

• Cons: Ordering take out

04/16/09

Horrible service, food, and atmosphere

by MOJO99 at Citysearch

Absolutely awful. The waitress was extremely grumpy. I am a vegetarian, and I ordered a salad without pepperoni, got a plate of iceberg lettuce with dressing. When I asked if I could have some more vegetables, she scowled and told me that she would have to charge me another $4 for vegetables on my salad, even though I had requested no meat which is far more expensive than veggies for the restaurant to buy! Our bill (for 2 people) was $50, and all we had were two bowls of spaghetti, two salads, (plus the "extra" charge for my vegetables) and 2 glasses of wine (BAD wine). NOT worth the price. The dinner I had there I would have been ok paying $20 for, but definitely not more. This is one of the worst restaurants I have been to in years. Definitely stay FAR AWAY!

• Pros: the bartender was funny
• Cons: food, waitstaff, atmosphere, price

12/11/08

Amici's is good, old-fashioned, restaurant Italian

by ovolacto at Citysearch

Amici's is a nice, old-fashioned, "white flour and red sauce", Italian restaurant that really jets customers back to the 70's. This place looks like it was plucked right out of another decade and placed on North Sheridan near 52nd Avenue. The restaurant is very popular, especially with long-time Denver residents who know where it is. Other people might not ever try the restaurant because it is in a very run-down shopping center on its last legs. The restaurant itself is nice enough, and very clean, but suffers from a weak location. The restaurant is scheduled to move to Wadsworth Boulevard in the location of the old Gemini restaurant that is being completely renovated for a January 2009 opening. Rumor is that the move may be delayed until at least March, but I cannot verify.

When we were there, we were pleased with the nice assortment of inexpensive house wines and the overall fair prices. The pizza was good, but not great. It was, however, generously topped with an abundance of ingredients, including fresh mushrooms-not canned. We passed on the other offerings after learning that, even though the pasta sauce they use is vegetarian, they do use it to "warm-up" the meatballs. Vegetarians will want to note this.

Overall, the portions and prices seemed very reasonable and the restaurant was very popular. It was crowded even on a Wednesday evening. They have a loyal following and should do well for years, maybe even better in their new location. This is a family-owned restaurant and a good local value.

• Pros: Comfortable, open dining area
• Cons: Right now, it is in a really destitute shopping center