09/14/09

Happy Regular

by JaneOfTheJungle

I go to this spa frequently and have been going for at least a year now. I get massages weekly, and mani/pedi's or facials about once a month. The reason I keep coming back is because well, I found two wonderful massage therapists that just save me from muscle pain, and because I have been pleased overall with the other services. I've learned whom to avoid (Angela is sweet but not so good at nails, & a certain aesthetician needs a breathmint) and whom to return to (Brian and Kate are very good at deep tissue massage.) Overall, my mani/pedi's have been relaxing and last a long time. There are two manicurists that gossip and interfere with the atmosphere but I have only experienced them once. The front desk are all polite and generally pleasant. One or two forget to say hello or thanks for coming, but noone has ever been rude to me, ever. The facials and waxing are also good. Overall, I am happy with this spa and plan to return. For the price and atmosphere this is a good deal that I recommend.

• Pros: Great massages
• Cons: inconsistent nail and front desk service

08/24/09

Front desk needs improving

by Nickie

I called in just trying to make an appt. for both a facial and pedicure... The front desk wasn't very helpful at all, they asked me what time would work for me when I gave them that information ( late morning ) they said they could but would have to cut the pedicure by 15 mins. (but no cut on the cost) I asked what time would I need to come in on a Thursday so I could get both done .. they couldn't accomidate me unless I want to cut a time down on one or the other services .. I wasn't asking for a full complete package just a facial and pedicure .. very upsetting

05/09/09

Awesome massages! BAD receptionist & facials!

by ColoradoGirl

Well the massages are AMAZING!!!!!!!!!!!! They have very talented people! The receptionist is just a b****! She is SO RUDE! Doesn't even smile! I am serious, I don't even know why they have her and have not fired her already!

About the facials... the products they use are very good BUT the person who did my facial (went to her twice), the second time she didn't even wash her hands! The whole point in me getting the facial was to clear my skin (acne) and she would touch everything (door nob, handles, WIPE HER NOSE!) and then handle my face! She was bring in new dirt... WHICH IS THE CAUSE OF ACNE! I am sure their facial people are good but this one was not sanitizing. I had broken out after that terribly!

• Pros: Massages
• Cons: Rude Receptionist & facials!