Das Meyer Fine Pastry Chalet

11/15/09

A Thrill to Find

by A Thrill to Find at Citysearch

Das Meyer was recommended to me by a friend who bought her wedding cake through them a handful of years ago. By the time my fiance and I had arrived on location (after hours and hours of prior cake googling and reading a couple bad reviews on this site) we had some trepidation as to what the quality, and expense would be like.

The cake tasting building is albeit a little small, but not extremely so. We were met with nothing but very warm and friendly associates who were nothing but helpful, accommodating, and conversational. They kindly asked what our wedding date was and guided us to a wonderfully kind and fun older gentleman who chatted with us about the cakes, our wedding, and the history of truffles. We were offered as much samples as we could eat. We were able to sit down with our samples at romantic intimate tables and flip through books and books of beautiful examples.

the specialty cakes we interesting and unique flavors that were perfectly moist and not too sweet. The prices are comparable to KingSoopers and better. they also provide a free one year anniversary cake!

They are more than willing to work with us to create teh perfect custom cake for us with no additional charge. We are greatly looking forward to our Das Meyer wedding cake June 2010!

• Pros: Delicious, beautiful, affordable cakes!
• Cons: Perhaps some limited seating

09/01/09

WOW!! What a Great Wedding Cake

by Lania Bride at Citysearch

WOW!!!! Das Meyer was packed for the tasting, but as we discovered, it's because they are really the BEST!! We tried cakes at other bakeries, but none of them even came close to the taste AND the customer service at Das Meyer. The people at this family business are truly friendly, accomodating, and so creative.

We took in a picture of what we thought we wanted, but when we saw the amazing creations that they make, we decided right then and there to change it.

Not only did they deliver exactly what we ordered for our wedding, but everyone commented on how moist and flavorful it was. I will return for all our family cakes in the future.

• Pros: Most Beautiful Cakes
• Cons: none

08/12/09

Terrible customer service, avoid this place

by gma2008 at Citysearch

A few weeks ago my daughter and I stopped in to inquire about a baby shower cake. It is obvious they are only interested in the $$$ they get from wedding cakes, because they only have photos of them and no other cakes.

They offer cake tasting only if you are getting a wedding cake, etc.

They do serve stuffed pockets on the weekends and I ordered one with spinach and feta cheese. After one bite I was unable to eat it. Tasted like it had too much baking soda in it- very salty. I quietly stood at the counter until a woman came to assist me. I explained that the item was unedible and that I would like to try a different item. I was told they do not take returns. I tried to tell her I thought there was something off about the taste and that I wanted to have her change it for something else because I was unable to eat it. Again I was told, "we cannot take it back, it is against health code". No "I'm sorry", "let me get you something else" basically "too bad for you". They were not interested in making me happy, I only spent $6 on two small items...I informed the woman that I would go to Rheinlander Bakery in Old Town Arvada for my cakes and that they had lost a customer and many others because of their lack of customer service. I also gave them back the bag with the nasty stuffed pocket in it and told them to throw it in their own trash, as I didn't want it in mine. The owner was standing there when I did it and no one even tried to make me happy, so over a $3 item they are willing to risk their business opportunities with my family and our friends. No problem, Rheinlander is much better quality and prices, and they have better customer service. I was just so shocked that they were disinterested in keeping a customer happy and saving their reputation.

• Pros: none
• Cons: customer service and quality are poor