Aurora >La Cueva Restaurant
What a great place! Genuine fine recipes used for generations in this family, originally from Guanajuato. Family owned for 40 years, they use healthy and fresh ingredients to make fresh and delicious sauces. Fine cuisine in a casual atmosphere. Worth a special trip.
I have read ALL the reviews and some seem like one time incidents handled poorly but some right on the mark!!!!!!!!!!!! I have been coming to La Cueva for 10+ years and the service has remained the same (unappreciative and cold).The mom would occassionally give dirty looks as if customers weren't welcome but I came to ignored her and continued to enjoy my food. Until about 3 years ago.I thing I love about Mexican food is the quality and price. But at La Cueva, the menu prices keep increasing but the food portions / quality are decreasing? So you would expect if the pricing goes up so does the quality, service and automosphere. Correct? But it has not. The enchiladas are 3inches wide with minimal cheese inside (I measured it once) and the burritos are all tortilla. The green chile is good but just water on the weekdays and hot / flavorful on the weekends. I have had occassions where my food order was just wrong (either something was in it or it wasn't as I asked). On neither events did the owner (Molly, mom or son) acknowledge and offered an apology/comp the food. One one occasion, my daughter's order was wrong and my husband told Molly. Molly called her cooking staff " a stupid broad" and walked off; never apologizing (as if we were to agree with her abusive language). I personally found her comment unprofessional and disrespectful to her staff member. SO, if you feel like getting some good mexican food; come here but only on the weekends. Don't expect ANY customer service. Bring your own positive outlook and LEAVE, not expecting anything else.
Pros: Good food
Cons: Poor Customer Service, Hit or miss on food quality, Small portions, Expensive
Do not let the negative reviews turn you away. My family has been eating at la cueva for over 30 years, i ate guacamole there for my first time at 6 months. I love la cueva, i think of the Nunez family and some of the staff as an addition to my own family. it curdles my blood to see what these people are saying about la cueva and it's proprietors. the food is great the staff is friendly, its an independently owned restaurant thats gone from a hole in the wall to a relatively well known place with many faithful customers and a lovely atmosphere. my favorite meals include, but are not limited to the la cueva combination, chicken fajitas, and chicken mole enchiladas
Delicious!. My husband an I love La Cueva - you really can't go wrong. Try the Mole, its the best in town!!!
Have not been back for two years. My wife and I were customers since the days when the center blue section was the restaurant. We went, faithfully every Friday. Two years ago on a Friday afternoon we arrived at La Cueva at about 4:30 PM, planning to meet our grown son and his girl friend. The restaurant was not crowded at that time so my wife and I were seated right away. We chose to wait to order until our son came but we ordered drinks. About five minutes after our drinks arrived, Molly's mother came to our table and gave us a chewing out for sitting at a table before all of our party had arrived (there still empty tables) this was in front of those in the restaurant. We decided to leave and I asked the waitress from the drink bill. She felt so bad about our treatment, she bought our drinks. We have not returned, and we have yet to find good Mexican food someplace else in Aurora nor Denver.
Happily Awaiting the Demise of this Trainwreck.
This restaurant has become a sore point with me. What seems like generations ago now, this place used to have top notch food and great service.
Now it is a broken shell of what it used to be. Food is possibly the worse in town, service is completely abysmal. These people deserve a smack in the face for letting a good spot for food go under so badly.
All that is left is for the people who used to enjoy this place to now watch the clueless owners finish flushing it down the toilet. And at this point, I will feel nothing but complete and total satisfaction to bear witness to this mistake finishing itself off.
I wish Molly the worst for letting this happen. Your family would be proud!
DO NOT DO IT!!!. This place used to be good, now it is awful! They (as in every person who works there) do not care about the customer...our waitress spilled a tray of margaritas down my mother-in-laws back and then blamed US!!! WTF! The food used to be good, now it comes out cold and soggy. If you ask for a crisp taco shell you get a dirty look...Taco Bell does a better job. I have eaten at the place a dozen times prior and I can tell you this...I WOULD NOT LET MY WORST ENEMY EAT HERE! If you do not believe me, go there for drinks on a Friday night at 6PM and see how empty the place is!!! DO NOT DO IT TO YOURSELF! STAY AWAY!
Worst Treatment I've Ever Received.
I have never been treated so horribly by any one in my life. Seriously.
I received terrible service one night after being a faithful customer for numerous years. I thought that mgmt should know so I asked to talk to the manager. It was the brother (I can't remember his name - his sister Molly is a co-owner). When I explained the service problems, he proceeded to treat me so horribly it took me by surprise. One of the statements he made to me was: "who do you think you are? You are nobody."
I was a faithful customer until that point.
What can make a really great restaurant go so far amiss? La Cueva was once one of the better places to eat in town. The menu, the food, the selection -- the food was fresh, the salsa and sauces were spicy and flavorful. It was all good.
But I was there last night with five other people and we were all disappointed. The salsa was all onions and little else. In fact, carelessly prepared onions were the item of the day. My fish--which appeared to be a poorly prepared fish stick out of the Costco freezer section--was doused in fried onions and a salsa that could easy be beat by anything in a Taco Bell condiment station.
The sad thing is: the service was still friendly and tried to be accommodating. But whatever was going on in La Cueva's kitchen was very poor in quality.
This mexican restaurant just outside of denver was probably the best I've found in Colorado. Great spice to all the dishes I have tried and delicious margs. The service was decent, although, they couldn't keep up with how quickly I was downing the chips and salsa! That's probably not their fault!
I recommend this to everyone, they always like it too.
It's a little bit of a drive for those of us downtown, but well worth it!
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