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Walgreens is more than a pharmacy leader - we're your community health care resource, with more than 7,000 locations in 50 states and Puerto Rico. We have the most drive-thru and 24-hour pharmacies in the country, along with the products and services you need to help you feel your best.\n\nOur convenient locations also make it easy and affordable to print photos and pick up everyday essentials - from snacks and groceries to cosmetics, electronics, baby supplies, pet supplies and MUCH more.\n \n• Flu shots\n• Immunizations\n• Prescription refills\n• Photofinishing (Digital & Film)\n• Food Market\n• Electronics\n• Cosmetics\n• Hallmark Cards\n• Household Cleaning\n• Baby Supplies\n• Travel Supplies\n• School Supplies\n• Over-the-Counter Medication\n• Vitamins & Supplements\n• First Aid Supplies\n• Allergy Medication\n• Cold & Flu Medication\n• Personal Care & Hygiene\n• Contact Lenses (Online Only)\n View Less …
Walgreens Manager won't look up products for customers.
Today I went in there looking for an item I have seen and purchased there repeatedly before, WellPatch Migraine pads, as I get really bad
headaches and these help so much.
I go in there and see other WellPatch items, but not the migraine pads. Nor do they carry any other brand of cooling migraine or headache pads.
So I look around and find this Indian guy "Khan" who has a manager name tag, so I bring him over, and show him the shelf area and ask him to research or look up for me to find if they carry this on a regular basis.
Then the snot says well, if you don't see it I can't help you. Now I have SEVERAL problems with this. First of all, what you see on the shelf at any given time doesn't necessarily reflect whether something is generally carried to begin with. He should easily be able to go look that up on his computer, which he didn't want to do obviously, because that would require WORK.
So I bring up that there are other items in the same brand name and I have purchased it there before so can he double check and he says NO. No reason why, just no. He doesn't seem to understand or care that it's not just that that brand isn't available, THAT TYPE OF ITEM is not available at all at that store. As far as customers being satisfied there, that should be a bigger problem as far as he is concerned.
He says I will have to talk to corporate, it isn't his decision. So I say, oh you are the manager of the store, but you have no knowledge or control over your own inventory? Nope. So I ask him to write down the name and the number of the correct contact at corporate. He glares and me and doesn't want to, but walks off and makes me wait 10 minutes to hand it to me.
The CORRECT thing to do is to offer to research that for the customer, get their phone number, thank them for the inquiry, then do some actual WORK FOR them.
Please do not waste your time shopping here, your money and your patronage IS NOT appreciated.
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Illinois-based drugstore chain serves neighborhoods with fully stocked stores and modern amenities..
In Short
Founded in 1901 in Chicago by Charles R. Walgreen Sr., this neighborhood pharmacy has grown to be one of the nation's
largest drugstore chains. Each store carries 25,000 different items--from cleaning products to electronics and greeting cards. Store features include a computerized system connecting pharmacies nationwide via satellite, grocery-store food aisles, one-hour photofinishing and an automated phone system for prescription refills and pre-arranged pickup times. Other services include in-store flu shots and childhood immunizations.
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