Aurora >Food & Dining > Honey Bee Asian Bistro
18541 E Hampden Ave Ste 126, Aurora, CO | Directions 8001339.653087 -104.771297
Mon 11:00 AM-09:30 PM;Tue 11:00 AM-09:30 PM;Wed 11:00 AM-09:30 PM;Thu 11:00 AM-09:30 PM;Fri 11:00 AM-10:00 PM;Sat 11:00 AM-10:00 PM;Sun 11:30 AM-09:00 PM
Neighborhoods: Seven Hills
I ordered food to be delivered and when it got here there was part of it missing. So i called to tell them and get the rest of my order. The person that i got on the phone did not believe me that i did not get all of my order. When I finally got them to believe that things were missing they took a attitude that it was not her problem and that I was lying about not getting everything. All I wanted was the food the I ordered to be here and hot. Apparently that was too much to ask from this restaurant. I will not be ordering food from here again. If you order food from here be sure to check it before the driver leaves.
I have been to this restaurant 5 times and the service has always been slow but the food has always been exceptional until last weekend. We ordered the coconut shrimp & one of the breaded shrimp was completely raw. We decided not to say anything thinking that this was just a fluke. My meal came and about 5 bites in, I discovered a hair that was obviously not mine. I told the waitress about it when she finally came back, she apologized saying sometimes things just fall into the food; she took 15% off our bill and gave us a scratch off coupon for our next visit. Considering that my meal was inedible and barely touched, I felt that they should have comp'ed my meal or offered to make a fresh one without the hair, but they did neither stating 15% off was the best they could do. I will not be returning to this restaurant again due to the poor customer service; it was only a $10 entree but it is the principle...
Good food – good food, fast delivery, and an online menu make this one of my favorite places
Wonderful Food/Great service – The sweet and sour chicken is the best there.
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