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Pfretzschner, Don, Dvm - Arrowhead Animal Hospital
11490 Sheridan Blvd, Westminster, CO | Map it
(303) 469-1616 | View Website
11490 Sheridan Blvd, Westminster, CO | Map it
(303) 469-1616 | View Website
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Excellent care, wonderful staff.
We have been bringing our pets to Arrowhead Animal Hospital for more than 16 years and have had nothing but positive experiences there. Dr. Pfretzschner tended to our Irish Wolf Hound and our yellow
labrador through most of their adult lives and into old age. When our labrador had heart failure and died late on Christmas Night, Dr. Pfretzschner and one of the staff met us early the next morning to help with our dog's remains, and they were so kind and compassionate. Then, a few months ago, our 1 year old black labrador managed to get away from us to chase a rabbit near a busy road. He was hit by a car and we didn't think he would survive the drive to the vet, but when we arrived at Arrowhead some of the staff came out to help bring him inside the buidling, where they immediately surrounded him and began tending to his injuries. Over the next several months our dog required surgery and lots of care, but Dr. Cordell was very generous with his time and gave us thorough instructions for physical therapy that we could do at home to help him heal. He told us to call any time with questions or concerns, and he frequently called to check on our dog between check-ups during the healing process. More than once, when our poor lab was in too much pain to be moved - he would literally wail if we moved him - one of the vet techs went out of his way to drive to our house to administer shots without charging for the visits. It was so overwhelming that he would do that to spare our dog pain.
These are instances of the exemplary way that Arrowhead handles extreme situations, and I have to say that the routine care of our pets has been outstanding as well. Nor have we found their charges to be outrageous or out of scale with the treatment we've received. Good veterinary care can be costly, but Arrowhead provides exceptional care at rates comparable to other area vets used by our friends.
I have enthusiastically recommended Arrowhead Animal Hospital to several of my friends who have been equally pleased, and I have yet to hear of a negative experience from any of them. You can and should expect excellent care from your veterinary professionals, and in more than 16 years that is consistently what we have received at Arrowhead.…
Overpriced and Mediocre Care. We have been taking our dog to this practice for the past three years. Never have I felt as if I have been taken advantage of more in my life. The doctors in this practice will charge you for an exam that never exists. They don't give you the same doc unless you request them. I recently took my dog in for a thyroid test and they charged me $41for consultation on top of the actual fee to draw ($20) and the test ($76). A $137 charge for a simple thyroid test. This consultation fee was for the doctor to read the results that are printed on a piece of paper and to call me with the results!! Medical doctors don't even charge for this. This is not a lie. My dog has allergy problems and we need a vet that we can trust. Of all the times my dog has been to this practice the past three years, she has only had one really thorough exam. Rarely do they check her ears which are a common problem and rarely do they even look for cysts throughout her body which should be standard care. They do look at her teeth so they can convice us to have her teeth cleaned which requires anesthesia and costs a lot of money. Their visits are overpriced and don't even bother getting medications there unless you must. Moving from Ohio to Colorado the meds from this practice are a 100% markup from our previous vet. It's mind boggling. Go onto Petmeds and get whatever you can there. I went to the vet down the street and asked how much it costs to have the same thyroid test as above: Total cost is $45 and they don't charge me to make a call with the results. Enough said!! If you need to go to Arrowhead, tell them you'll call them on your dime for the results. This place is a joke!!…
