Shane Co. in Westminister specializes in engagement rings, wedding rings, loose diamonds, and fashion jewelry with diamonds, rubies, sapphires, and pearls. We are a direct diamond importer. We buy our diamonds from the diamond cutters, avoiding middleman markups, and pass the savings on to you. Because we have the lowest diamond prices, you get a larger, more beautiful diamond for your money. We don't charge add-on fees for setting your diamond, sizing your ring, or for a maintenance agreement. With our low prices and no add-on fees, you save hundreds, even thousands of dollars. We have the largest selection of engagement rings, wedding rings, and loose diamonds in the state, including many exclusive styles available only at Shane Co. Free Lifetime Warranty, Unconditional 60-day Refund or Exchange Guarantee. …
LOST PRECIOUS SAPPHIRE EARRING. I was
devastated when I discovered one side was gone, I'd just bought this set less than a year ago. My husband suggested I go to back to Shane and see what they could do for me. I was prepared to spend $$$ because NO jewelry company would just replace - no questions asked!! Boy was I wrong! I frantically explained my situation and showing the existing stud to a sales rep: JOSH, who immediately tried to calm me down. Then to my surprise, he told me it could be replaced at NO COST! Josh was extremely patient and helpful. He took me to the cashier to give me paperwork and a pick up date then, with a smile, sent me on my way.
Needless to say, I'm very impressed!
WOW! From start to finish, they were fantastic!. When my husband suggested we go in this store, I didn't even want to go....was I ever wrong. This store had the best customer service I've ever experienced in a jewelry store, maybe, any store. Our saleperson, Josh Vales, was unparalleled. He was so incredibly helpful, patient, funny, calm, informative and above all, not pushy! We just loved working with him and would definitely ask for him by name. Although, the assistant store manager, Jillian Knotts, was also phenomenal so they obviously place great value in customer service. We purchased a beautiful diamond ring at a great price and how can you beat a lifetime warranty on the diamond and on the ring. My husband researched and their warranty was the most comprehensive of all the warranties we looked at, but they don't even charge for it! It comes standard with the ring! How can you beat that? Well, maybe the sixty (60)day money back guarantee! Unheard of! We're super happy with our purchase, but if we weren't, we'd just return it! Can't beat this place.
Thanks so much for leaving another fantastic review! I'm really happy to hear that Josh took such great care of you!
Great experience. I can't stand shopping, but the employees here made it easy. I knew what I needed, explained it to the employee, and in a short period of time, she showed me their selection. She answered all my questions without hesitation, and without being pushy. I would highly recommened them to anyone looking but jewelery....
Editorial Review by Citysearch Editors. Designer and custom gold, platinum, diamond and pearl jewelry; also loose diamonds, repairs and a 30-day money-back guarantee.
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