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- Meadowglen
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Excessive billing beware.
When we switched from one pediatrician to another Dr Kathryn Starbuck asked if we could come in early so we did. They went ahead and billed
another visit although they requested we come in early. When I received the bill for this I spoke to Terry in the billing department she thought it was an error because it was billed on the same day as a well visit for which we do not pay copays for. I spoke to the office manager who would not budge either on this and stated that I could dispute it but the insurance company will read the DR notes and just side with them so I would waste my time disputing it.
I went ahead and disputed it anyway we switched pediatricians to another office altogether this office is not worth your time or money for that matter.
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Not worthy of your child. You would think that your pediatrician would do what you think is best for your child. Not this place I have a special needs child and they are obsessed with the things we have no control over. My son has a G-tube and they wanted him to have surgery redone so he would not throw up, even after a letter from the surgeon that said it was not needed Dr Michael Starbuck would not let it go. He also had me sign a waiver because I don View Less … View More
dissapointing experience. I am expecting a new bundle of joy and will obviously need a doc for her. I called was put on hold and when I finally spoked to a person I asked if it was possible to schedule a meeting with any of the doctors. The very RUDE receptionist cut me off and told me that they "just don't do that here." Are you kidding? What kind of response is that to have? So, I will not even consider useing a place that wont meet with me first and after speaking with the reciptionist I am glad I wont be using them. I can't recomend them to anyone and would rather not have a doctor at all when my bundle comes than deal with a place this low class and one that employees VERY RUDE people. Not a good way to start what will end up being a very long relationship. View Less … View More
can't even get in the door. I've spent the last hour trying to get a meet-and-greet appointment for my 11 month old son. We're looking for a new pediatrician because our current one missed a diagnosis and we're dealing with the consequences. Naturally, I'd like to meet a doctor before I take the time to transfer records to a new doc. North office of Arvada Pediatrics doesn't allow for that, at all! They told to "read the descriptions on the website" of the doctors. Really? That's not anywhere near the same as meeting someone. Also, they told me they were "just too busy" to do a meet and greet appointment. This is a TERRIBLE way to do business. Oh, and the receptionists were outright rude to boot. View Less … View More
Great experience. I have been with Arvada Ped for 10 years and have been so happy. Our doctor is Dr. Noell Brucker and we LOVE her! She is very understanding, thorough and kind. We also love the nurses that you can call to ask questions to. They have saved us many trips into the doctor. I highly recommend this office, especially Dr. Brucker! View Less … View More
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