7665 E Arapahoe Rd, Englewood, CO | Directions 8011239.595188 -104.899924
Rip-off Pros – They installed my oil filter without the O ring. Several days later oil started spewing everywhere and I had to have the car towed and the oil and filter job redone. $200 repair. When I called to report the problem they just wanted to read the back of the receipt to me. It was all about policy. I told them I had the receipt where they changed the oil and the receipt where it had to be redone and that the mechanic who fixed it told me they left off the O ring. The general manager was agressively rude and said too bad, you get nothing then hung up the phone. I report it to their corporate headquarters and they totally ignored me. BE CAREFUL; THEY DON'T STAND BEHIND THEIR WORK!
great customer service – They are honest. All of the employees were extremely friendly, they even put a flower on dashboard for my wife. Also enjoyed a fresh baked cookie in the waiting area.
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