Not very accessible.. NOT wheelchair accessible. Very narrow isles. Dogs under wheels and no one willing to control their animals. Prices are reasonable(ish) but their selection of ammunition is minimal at best. I believe in customer feedback and reviews but I also believe in arriving at my own conclusions too. If you're able bodied and on a budget then this is the place for you. Very "no frills" establishment for the self service clientele.
Rude, Slow, Horrible Customer Service.
Why do I have to give them one star? They don't even deserve that!
I left a pistol here for cleaning back in October of 2010. They promised to complete the job sometime in "November;" they didn't. In fact, I didn't even hear from them in November or through the first 3 weeks of December. I happened to be in the neighborhood in late December, so I figured I'd drop in - thinking that my gun must have been ready for pickup by then; it wasn't. After waiting for nearly 30 minutes (while the gunsmith chatted with some other customer), I was told that my gun had not yet been cleaned. The gunsmith told me that it should be done "soon," but he wouldn't commit to a completion date. He also didn't apologize for taking so long to complete my simple job.
By the end of January 24th, I was really tired of waiting, so I went in to pick up my gun. Of course, they never even started my job (after having the pistol for a full 90 days). The gunsmith seemed a bit confused by my picking the pistol up BEFORE he actually got around to cleaning it. I explained that I didn't expect that it would take him so long to get to my job. Rather than apologize for their poor customer service, the gunsmith told me that they use a "triage system" to determine which jobs get done first and "a lot (had) happened" since I dropped my pistol off.
The guys at The Shootin Shop seem to take good care of their buddies. Each time I've been in there, they seem to be more concerned with chatting with their friends than they are in helping unknown customers.
I will never do business with these people again!
Best little gun shop in Littleton.
The shop may be small, but Dave and his crew know what they're doing. I brought in my Dad's shotgun, and the gunsmith only asked that we leave a tip for what we thought the work was worth. They helped me out in more ways than one and I would not hesitate to recommend this shop to anyone.
Shootin Shop South is the only store I will make my gun purchases at from now on.
Not Happy. Was in looking for a very simple Item. The person behind the counter was rude the entire time. I had researched prices at many shops in the area and had a good idea of a reasonable cost. He gave me two silly high quotes. By the time he made a comment on my age, I was about ready to leave for sure. I guess their only there for the people who know exactly what they want and don't mind giving a TIP to him. Not a good idea in this economy.
Not pleased. Went in for a magazine spring retainer for my Remington 870 shotgun. Charged me $7.95 for the piece of plastic. Yikes! Shame on me for not internet shopping. I seemed to be a bit of a nuisance to him. He preferred to answer all the phone calls in between helping me. What should have taken 2 minutes strung out to over 15 minutes. As others came into the shop he helped them too. Then, after I bought the part, I got chewed out for putting the part in the 870 while I was there. Just wanted to make sure it would fit before going all the way back home. I’ll go back when he has his closing the doors sale.
Experience and customer service. This great American store is my favorite! The experience of the owner and the staff is unmatched. These guys are experts at everything outdoors. The product selection can outfit just about anyone's needs; camping, hiking, hunting, gun collecting and the the absolute latest in combat pistols, rifles and optics. I like the selection in the store and I like the selection online too; I have never seen so many thumbnails of firearms and products on a single web-site. The product and technique advice I get from the staff is always sound. The prices are reasonable, shipping is fast and everything arrives in perfect condition. If you have ever bought a firearm where the seller yells your social security number into the phone in front of other people? Not these guys, your personal information is protected and kept secure.
Calling it like it is.... When I'm in a pinch, I used to go to the Shootin' Shop South and they could generally help me out. I recently went there to have their gunsmith certify my Kimber .45 so I could use it to qualify for the Peace Officer Standards & Training (POST) course. The gunsmith REFUSED to even look at the firearm or sign off on the form required by the state of Colorado. He stated "...there is too much liability by me signing that." News flash...as a gunsmith every time you touch someone's firearm there is liability associated with your work. Also, I had a couple general questions about firearms on their shelf, and I was unable to get solid answers. So, to be honest, I no longer shop there. I will gladly spend a dollar or two more somewhere else as long as I'm treated with a friendly tone and a small amount of respect as a customer.
What a place!. What a gem in the world of big box stores. The people are knowledgable and won't give you any false information. The gun smith is the best there is. He can repair it if it is possible. This is the only place to get some of the merchandise that you can't find anywhere else. Hats of to Shootin' Shop
Nice family atmosphere. I have been to every BIG sporting good store in the Denver area looking for 2 things that they did not have. I walked into this little gun shop and found both of the things I have been looking for. They don't have a lot of un necessary stuff, but have what true gun enthusists want. I will be shopping there from now on for things I need. Thanks for having a nice place to shop with out having to walk for ever through departments that don't interest me just to find out they don't carry them. I love this place. Don
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