Good service from Don and All, however,
I understand that a carwash is included in most everything, and they did a poor job. Outside was washed, but backseat floor mats were not swept and dust remained on the dashboard.
very good. but car cleaning was not
great. I understand that this is a free service that Kuni offers with the service but if it is offered I would expect a good job. Back seat and rear area do not even look like they wee vacuumed. Dash not wiped down. Would expect better from Lexus.
My appointment was to have a clear mask
and Lux treatment applied to a new vehicle we had just leased. I was treated with the high level of courtesy and competence I have come to expect from Lexus (this is my 4th Lexus). A new loaner was provided. Due to workload, it became necessary to keep the new car overnight. This was a great help because it enabled me to return the loaner and drive home in good weather the next day. Great service !! I was very satisfied.