Courtesy Acura

After having the worst morning with my car (car still running with the keys out, and my 18mo locking herself in it), I took my car to Courtesy Acura to have it checked out. With it being a busy day, Matt W helped me out, and was SO incredibly nice. He didn't rush me and didn't make me feel dumb since they couldn't prove what was wrong with my car. He was so patient and knowledgeable about cars. I was so beyond happy with my experience there.…

I"ve got an '09 MDX that I've taken to Courtesy for the recommended service, as well as a couple of repairs. I've been very impressed with their customer service and professionalism. They have always treated me with respect, been honest (I know!) and - one of the best parts - their shuttle service has always been extremely prompt. I don't know that I've waited for more than about 4 minutes for a ride to work. It's little thing, but I like being offered a cold water every time! My service advisor yesterday, Michelle Marquis, was very nice and even apoligized that I needed to talk to another rep when she was on the phone with another customer - like that's her fault somehow.

In case your wondering, the repair work has gone flawlessly. It was not always good news, but the repairs were done quickly and done right the first time. I don't what else you could ask for.…

My Acura TL is by far the best, most reliable, and cost effective of any vehicle that I have ever owned. I have tried other Acura service departments but Courtesy Acura is aways my first choice. Sandy is great at explaining what needs or does not need to be serviced.…