Phil Long Ford of Denver

Doesn't Recommend

AThompsonCO

Joined 2 years ago

NEVER go here to buy a car! WORST experience EVER!. NEVER EVER go to Phil Long Ford if you need to buy a car! Worst experience EVER!

Terms changed twice, they lied about what the bank required for the terms of the contract. We turned in our other car and 2 weeks later called us saying they in fact couldn't do what they promised and instead of $500 now needed $1000 down. Then made us feel bad they were "losing money on the deal and the manager needed to sign off on it." Problem with this is the new terms they made us sign on Nov 1st didn't change the price AT ALL!

No money was being lost they just were being emotionally manipulative.

Even the bank Capital One confirmed they didn't require $1000 down so the whole story was a lie. The problem is we turned in our car after signing the paperwork so we were forced into a really bad deal we would have walked away from. They also apparently changed the contract dates because Capital One called me yesterday letting me know our 1st payment is due on the 21st!! So the deleted the STANDARD 45 day grace period to make our 1st payment after already giving them $1000 down.

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Contributor

Joined 10 years ago

Editorial Review. Ford dealers offer competitive rates on Ford, Lincoln and Mercury cars, trucks and vans--for daily, weekly or monthly rentals.