Recommends

J H.

Joined 8 months ago

This is a great cleaners! I had a comforter that my daughter got sick on and I brought it to a "green" cleaner and they said they could get the spots out. After I picked up the comforter and took it home there was spots all over still. I called and they wouldn't do anything... My friend suggested I try dry cleaning station. I brought the comforter in and the manager said he'll take special care of it. When I picked it up I opened it up there and every spot was gone!! It looked brand new!

They really know what their doing!

Local and friendly cleaners! Thank you!!

Recommends

bnorden

Joined 3 years ago

I noticed the map location is incorrect. They are located off of Parker Road and Stroh Road. Did a good job for me.

Recommends

SJG3

Joined 2 years ago

WONDERFUL AND FRIENDLY CLEANERS. I have recently started using Dry Cleaning Station when my other cleaners ruined a sweater and decited to do nothing about it. I am very happy with the friendly service i recieved the moment i walked in. I had a blouse that had a stain on the front and was really worried about it, since it is my favorite blouse. I brought it in and the manager Shawn was very helpful and reasured me that they will take good care of it. A couple days later i picked it up and it looked great!!! I was shocked they were able to get the stain out!! I have been using Dry Cleaning Station for a couple months and am very happy with them. I have/will recommened them to friends and family.

Great Cleaners!

Thanks

Doesn't Recommend

Avi A

Joined 2 years ago

Stay away from those crooks. Bad service, keep losing my clothes, they found my credit card in my pocket so they called me so I can come over to pick it up the next day. By the time I came, they LOST my card!!! UNBELIEVABLE! Their manager , Sean, refuse to take responsibility or even return a call and admits he has no idea what's going on in his business. I had more than a few issues with them, but no more! I'm taking my business elsewhere. Amazing how they stay in business so far.

Doesn't Recommend

Parker Family

Joined 4 years ago

WORST EXPERIENCE EVER!!. Oh my...I warn you not to ever get anything cleaned at this business.  I took my comforter to be cleaned and when I picked it up, it was a completely different color.  It use to be GOLD, but now it is PURPLE.  I spoke to two managers, Renee and Janae about this and the response received was "it's a manufacturers defect...the color just faded (really, how does the color gold fade to purple???)...there is nothing we can do, you just want something free...you must be having a bad day...I can't deal with you anymore."  WOW, you call that customer service???  All I simply wanted was my comforter returned to me in the same manner I gave it to them-that's it, pretty simple right?  After such an unacceptable and  rude response, I thought it best to contact the "local owner"  Brett Norden, as advertised in their marketing brochures.  I have left messages with Amanda and Renee and have still never received a returned phone call from Brett.  WOW, even better customer service!   How ironic that the slogan they use states, "Located at the corner of care and satisfaction."   I am definately NOT satisfied and have not seen anything, not even a returned phone call,  that shows they care. I have contacted the B Business Bureau and am not surprised that Dry Cleaning Station still has not responded. Next step, small claims court. How unfortunate it has come to this when all I wanted was my belonging returned to me in the same manner in which I gave it to them. I understand mistakes happen and in this event, I expect a refund of the cleaning and reimbursement for damaged material. Instead, I am completely ignored by "local owner", Brett Norden am told by management, "I can't deal with you anymore."

Located at the corner of Carelessness and Unsatisfied.