03/17/08

Not good (breakfast catering)

by weirjf

We tried their "blueberry french toast" and "eggs/cheese with toast" for a special breakfast meeting at our facility for 20 people. We ordered both because we have people that cannot eat bread and some on low-carb diets and we wanted something for everyone. The "french toast" was one big lump in one pan and wasn't done all the way through. 20% of it was raw egg in the middle. The "eggs/cheese with toast" was similar with everything in one lump in a pan, including the "toast". Meaning it was bread cubes soaked in eggs and cheese and baked. No indication on the menu that this would be how it would come. As a result not everyone got breakfast. Those that COULD eat the eggs/cheese/toast did not care for it and stopped after the first bite or two. Those that got edge-pieces (fully cooked) of the blueberry french toast said it was just "ok" but would rather we got something else in the future.

Delivery was on-time and well setup but there really is no point if the food is mostly inedible. Their prices are reasonable on a per-person basis but the food was not worth what we paid.

We will not be going back to this company again as a result. You only have one chance at a first impression and Nancy's catering failed miserably.

• Pros: Price and delivery is on time
• Cons: The actual food was HORRIBLE

08/06/07

No surprises

by 50075

They catered our wedding. The food and service were both great. Best of all, there were no surprises along the way or on the final invoice. I've heard horror stories about surprise charges.

We were on a limited budget, and they were glad to work with us.

• Pros: Easy to deal with. No double-talk. Delivered what they promised.
• Cons: Probably wrong caterer is you want to spend $50 per person.

02/05/07

Terrible experience with Nancy's Catering

by trishawnda335

I would not recommend Nancy's Catering. We looked at using them for our wedding caterer because of the other good reviews but were very disappointed. They were very unprofessional, couldn't keep track of details, and didn't return my calls or emails. They couldn't keep track of things we had discussed numerous times like how many staff they needed, how many people would be attending, etc. The proposal they put together had many errors, appetizers were missing alltogether, my phone # and name were wrong, the # of hours and staff we needed were wrong. The staff seemed extremely disorganized and also unable to use a computer to put together an accurate proposal or even to use email. I never received a response or a corrected proposal even though I made several calls and emails asking for one. I even called the owner nancy to discuss my concerns and she promised to look into it and get right back to me but never did. I'm relieved I didn't sign a contract with them; it makes me wonder how they even stay in business with such poor customer service.