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cherrirendleman

Joined 2 years ago

friendly family touch. We recommend Rickenbaugh to everyone who is looking to buy a new or used vehicle. The service dept. isn't bad either. They are a dealership with the friendly family touch

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judyfreeman155

Joined 2 years ago

has been phenomenal. The service after the sale has been phenomenal. They have followed up above and beyond any of my previous car buying experiences at any other dealership. Definitely recommend Rickenbaugh Cadillac

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angiestephens177

Joined 2 years ago

WONDERFUL. I have to say, after reading the other reviews/seeing the scores, I can only conclude that most of Rickenabugh's clients are so thrilled they don't need to advertise it on the site. Also, other dealerships heavily promote this site to inflate their positive comments, but Rickenbaugh focuses on service & quality. Anthony was WONDERFUL to work with- he quickly related the vehicle to my life, features to what he thought I'd use them for and put himself in my shoes. He's solid on facts, commitment and follow-through. Anthony Moore exemplifies customer service and I'm really pleased with the 2011 SRX!!! Thanks for everything Anthony!!!!

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courtneymaxwell

Joined 2 years ago

this is the place :). Everyone was so friendly. The store was so clean, the cars were in excellant condition. Everything went seemless. I still can't believe it went that easy. If your looking for a used car or a new one this is the place :)

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Kara Rowe

Joined 2 years ago

Great Service!!!. Great Service!!! will be happy to bring my ride to you in the future!!!

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sarastokes

Joined 2 years ago

Friendly and Honest. You hear all the horror stories about auto service and it makes me appreciate even more the huge difference at Rickenbaugh. We have purchased 2 cars from them and had 3 serviced over the years and it is a real treat to be so well taken care of. The service is as friendly and honest as I could ever hope for.

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nancybaker258

Joined 2 years ago

Great dealership!. I just wanted to pass along my thanks to the entire staff at Rickenabugh as I just purchased a new Cadillac SRX. Having recently at 4 other dealerships when I was making my decision, the customer service I received at Rickenbaugh far surpassed what I experience anywhere else. It was one of the best experiences I've had in quite some time. I also wanted to commend Aaron Johnson for his help as my salesman. He did an outstanding job and really went the extra mile. Not only was he able to answer all my questions about the vehicle and options (impressive considering how many there are!), but him arranging an overnight test drive really did seal the deal and make my decision for me. Ron Young also made signing the papers quick and easy which is always refreshing. I will definitely be spreading the word with friends and colleagues of such a great dealership. Thank you again for all your help.

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cooper279

Joined 2 years ago

All went well. Ron Mroz is a great sales person.

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Colorado native

Joined 3 years ago

Amazing sales rep. Bud was an amazing Sales Rep. I actually found him to treat us more like friends or family then customers which I sincerely appreciated. In addition, Bud and Paul took turns catering to our needs and I felt comfortable going to either one of them with questions/comments. It's rare that two people work so well together and treat their customers as if they were family. I truly can't say enough about how well they treated us. Your team provides outstanding customer service, I'm grateful!

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Kate Myers

Joined 2 years ago

Great experience. Paul Owens made this leasing experience a great one. He was knowledgeable about the XC60 and if he could not answer any questions that we had, he immediately found the answer. Everything about the experience was low key and non-stressful. We had already decided on another make of car to lease, but after test driving the XC60 and talking with Paul, we were convinced that this was the car for us.