Denver >Food & Dining > Water Course Food
837 E 17th Ave, Denver, CO | Directions 8021839.743567 -104.976670
Mon. - Thu., Sun. 7am - 9pm;Fri. - Sat. 8am - 9pm
Neighborhoods: Uptown, Northeast Denver, North Capitol Hill
The menu for this place sounds amazing, but the food and the service are really quite terrible. There are so few edible places in Denver that are vegan friendly and it breaks my heart to avoid such a place. But it's just not worth it.
Good Food, Bad Service – If this review was simply on the food, I would give it 5 plus stars. I LOVE everything on the menu, I am vegan so options for me are scarce (if you don't want to live on salad).
Bad part is the service, I get the feeling since it's veg and vegan that the staff are laidback - really laidback. You may see them once throughout your dinner. I don't want uptight or uniformed employees, but sometimes you have to act like you like your job even if you don't.
Best Vegan Breakfast in Denver – I'm obsessed with their VEGAN CHEESE plate (man oh man), breakfast menu, and dessert (Boston Cream Cake)!!!! yummmmmmmmmm
Not bad – Food is pretty good, atmosphere could be better. Fun to watch tatted-up hippie staff but they should mix in a bath..they look a little dirty. Fresh ingredients.
Good for take-out if you get there early for lunch – I have heard negative things about the staff at Watercourse, but since I always get my food to go, it's never been an issue. I am not a vegetarian and usually at vegetarian places I have a hard time ordering, but this place has a lot to choose from. Especially if you're not into 'healthy' eating. LOL I always get the Jimmy Wrap, it's my fav (with greek salad and hummus in a HUGE wrap that's always fresh and delicious). I call in my order at 10:45 and get there by 11 to get a parking space, otherwise it's pretty hard to find a spot.
Great Food Subpar Service – I have been coming here for years,even prior to the move to their current location. It used to be low key friendly service with great, creative food. Over the years the food quality remains but the staff attitude deteriorates weekly. Service is slow (try to get out in less than 2 hrs, even on a slow night.) and inattentive (you see your server twice - when they take your order and drop your check. Good luck with refills). Even the host staff has a talent for ignoring people standing 3 inches in front of the podium. I want so badly to love this place especially since I'm a vegetarian, but the reality is that I cringe when somone suggests it.
I'm finicky & LOVE these guys – I have ZERO idea as to what these guys are talking about in their negativity towards this place. I've been there at least 10 times and always got good food and service. I also know tons of people who like this place as well. Perhaps some items are more on the healthy side, but if you're not used to eating vegetables and stuff that's not deep fried, I guess you might have a problem with those things. They do have tons of stuff to eat, though, and I've a hard time believing you couldn't find something you'd enjoy if you'd give it the chance.
The ONLY negative I can come up with for this place is that they're not the quickest. So if you need to run in and out, perhaps this isn't the best choice. But everything else has always been great, even the water is better than most restaurants, and I've always had seriously good service.
Food and Service-UGH!! – I am on a constant breakfast quest to find the best deal, best food and best service. The Water Course ran a "Blue Plate" breakfast special and I decided to give it a try. As one of the first customers one morning, I was surprised to find that they were not ready to receive customers. The coffee was not brewed and when it came it had grounds floating in it. I ordered sweet potato home fries only to find out that they cost more than the ad stated( please see the microscopic asterisk in the ad). When I agreed to pay the surcharge I was informed that the deep fryer was not on and I could not get the home fries-brown rice instead. The biscuit/scone I opted for was not fresh nor warmed to disguise that fact. The service was halfhearted and inattentive-I hate having to catch a waiter to get a coffee refill! Overall, a poor experience and one I don't wish to repeat. It's on my list!!
service with anger and grief – I foolishly went here to pick up some vegan breakfast burritos. Boy, what a shock when the fragile, yet angry bearded boy working the counter verbally attacked me for asking his opinion on which of the dishes would be best served the next day. After being put in my place, and too shocked to flee the Water Course like any sensible person would have, I actually opted to spend money on the food (I repeat, definitly some serious shock going on)It is a sad thing when one person's bad attitude can ruin an otherwise fun experience, which is most definitly the case here. Maybe someone needs to give this little man a hug---or, gasp gasp---some bacon.
I wont be back---and I will be sure to advise any human, whether just curious or vegan, to avoid this joint at all costs.
Worst Service, Apathetic Staff – I hesitate giving Watercourse even one star because that would mean I was remotely satisfied - which I wasn't. I don't have the energy to describe everything that went wrong, but Janis S. summed it up. They are the only Vegetarian shop in town and that gives them the right to not care about customer service. The food wasn't even that good - it was cold, salty and burned (I know, how can you have burned food and still come out cold?).
Unless you have a couple hours to spare, just to be treated like an imposition - I would try something else. Its on my Never List and they ruined my girlfriend's birthday.
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