Queen Anne Bed & Breakfast Inn

WORST CUSTOMER SERVICE. had the worst experience with the customer service at the Queen Anne B&B. My husband and I were slated to stay there late this summer for two nights and two days before we check in they call to tell us they had overbooked the room. They indicated that they would find us an alternate bed and breakfast within the next day. The next afternoon no-one had called and so when we finally called to find out where we were staying we were given the name of a bed and breakfast in downtown Denver. The next morning I call to confirm with that bed and breakfast and they have NO RESEVATION with our name. We call the Queen Anne and no one can tell us where we are staying. Late that day we finally get a confirmation from a different Bed and Breakfast (too bad the room they booked for us at this new BnB cost more than our original reservation at the Queen Anne!!).

Following that we get a call from the Queen Anne staff saying that for our inconvenience they will reimburse us the cost of taxi fare to the airport. I thought that was a great gesture and we were able to return our rental care the night before our flight in a leisurely manner. When we get back home I realize that we have not been credited for the room at the Queen Anne that we never stayed in. I reach out to Queen Anne mngmt and also let them know the amount to credit from the taxi fare.

It takes FOUR weeks of calling every day to get in touch with the owner and when we finally do he indicated that he is only willing to reimburse half of the taxi fare to the airport. Apparently, what they meant to say was that they would pay the taxi from the Queen Anne to the other bed and breakfast.. REALLY?, come on??

After all the confusion with our reservation, the lack of communication, and the fact that they actually put us in a room that costs more than the one we booked with them so we are out $60 ..they refused to reimburse us for the taxi because of a misunderstanding on our part…

Adorable Bed and Breakfast!. This place was wonderful. The staff was friendly, accommodating, and had helpful tips about what to do in Denver. It felt like a stay at a friend's house. The breakfast was delicious - home-made biscuits and omelettes with fresh fruit and great coffee. The location is ideal - it's only blocks from downtown Denver, in a very adorable historic district. I highly recommend Queen Anne's to anyone looking for a comfortable, clean, and friendly place to stay.…

Lovely Denver B&B. Several years ago I had occasion to travel to Denver on business. I was able to plan for a few extra days to see the downtown for the first time. I did a search for bed and breakfasts and as luck would have it I found the Queen Anne. I have stayed there many times since. I have always been treated extremely well. From the morning breakfast that is always well prepared to the evening tasting of Denver wines everything is excellently done. They have always gone out of their way to make my stay go well. Once I even had to check in late at night and leave early in the morning. They made sure I was able to come in after everyone was in bed and in the morning I found breakfast prepared extra early and waiting in the hall outside my door. References to local restaurants are based on my preference for that day and directions are always accurate. They have even called in my reservations for me. The King family and the Queen Anne seem to attract people who are fun and interesting to sit in the living room and share experiences with. If you're coming from Denver Airport, ask Tom first for directions. He knows better ways based on time and traffic.

I have found the theme rooms both interesting and well prepared. I like the combination of old world Victorian surroundings, using real furniture rather than hotel chic, combined with clean well prepared rooms and modern conveniences that were certainly not there when the place was built. They even have WiFi in every room.

I like to walk in downtown Denver and I especially like to haunt Lower Downtown, or LoDo. This is a 15 minute walk away. In a different direction and a bit closer is the 16th street mall area. Across the street from the Queen Anne is a park. This makes for restful surroundings even though it's close to down town.

I'm looking forward to many more visits to the King family and I would recommend the Queen Anne to anyone.…