02/24/09

Worst Service on the Planet!!!

by lalomaserviceisawful

I consider myself a burrito, fajita, enchilada, tostada, margarita and nacho expert. The level you don't have to take a class on. While I certainly believe La Loma has great fajitas, their lousy service can't make up for it. I have been a patron of La Loma's for over 20 years and over the years the service has been atrocious. I keep going back based on loyalty, although after tonight, never again!!! We actually had a server tell us he was TOO BUSY to take our order. After consulting with management, who asked us to stay on her tab, we opted out and went for fast food. The service at Good Times was exceptionally better than that at La Loma. Being a native, I can recommend far better jaunts than this. If you would like great Mexican, any Santiago's is far better. Julia Blackbird in the Highland area offers amazing New Mexican eats as does Jack and Grill. For simple fajitas, Chili's never disappoints, and all the while hold their staff to high standards. Hacienda Colorado is also a fantastic place for food and drinks. They put their staff through a strenuous training process and even a disappointed customer never walks out of there feeling bad. La Loma should look into the same! The service was way below par.

• Pros: Fajitas
• Cons: Arrogant staff

10/17/08

best mexican ever

by teddybearlocal

I was at la loma last sunday very busy place but the best mexican food ever, chile rellenos and green chile ummmm.!!!!!! if you want to have real mexican food try la loma you will like it, but try not to go during a home bronco game you will have to wait one hour for a table.

• Pros: very good food
• Cons: long wait during home bronco games

09/30/08

Credit Card Fraud! La Loma no bueno!!

by yardsale

We went to La Loma after the most recent Denver Broncos game to enjoy a few drinks and a nice meal. We were seated and waited around for a little while for a waiter. After around 10 minutes I got up asked the hostess if she could send someone over she obliged and I went to sit for another 10 minutes. No waiter 20 minutes in to our dining nightmare. So to ease the thirsty patrons I was dining with myself and another went to the bar inside and ordered 4 margaritas. We told the bartender who i believe was the manager on duty that we had no service and decided to get our own drinks. No response! Nice! After 30 mintues our waiter finally showed up with no remorse or apology. I believe the waiter was not even old enough to be serving liquor in CO. ANyway we finally got our subpar food sipped our overpriced watered-down margaritas and left extremely unsatisfied. On the way out we paid our tab at the hostess stand told the manager(bartender) about how horrible his service was gave a 8 or 10% tip and left.

One week later after checking our bank account we noticed that a 20% tip was added to the bill. We were a party of four for those of you thinking they automatically add it on. Our bank was thankfully kind and rejected the bill for us.

I would not recommend this place to anyone the food is extremely microwavable tasting and the margaritas are more watered down than their coke. On top of that they believe in rewarding horrible service. I believe the kid serving us was barely 17 if not 16 and stole money from my bank account.

We have placed a call to the Beter Business Bureau to report the incident.

At least the Broncos won so all was not lost that day!!