10/30/07

the best!

by inkognitoinboulder

we used mondo vino to cater the alcohol and beverages at our wedding. they were incredible! they delivered for free, picked up for free and only charged us for what we used. love them!

• Pros: dependable, value, customer service
• Cons: open more locations!

09/29/07

Best Wine Shop in Denver

by duey

I'm so sorry you had a horrible experience at Mondo Vino! I would love to make it up to you. I treat my employees very well! Many of them have been with me for alot of years. The retail buisness is tough. We try to give everyone the best service, treatment and a great bottle of Wine or anything else they like to drink. I go above and beyond for our neigborhood I dont want to dominate it, I just want it to be the best that it can be! I hope I can earn your buisness back! Feel free to call anytime 303-458-3858

Duey Kratzer

Owner Mondo Vino

P.S. The parking lot is not a tow zone!

• Pros: Free wine on Fridays & Saturday

04/17/07

Avoid at all costs

by vclynn

I don't like lambasting places, but I will make an exception for this place. I like supporting local businesses even more, but I won't be shopping here. Shopping at Mondo Vino is bad for your neighborhood. They obviously don't treat their employees with any respect, after seeing the high employee turnover compared to other neighborhood shops.

I've waited at the counter before, and actually gotten the most stuck up looks from the employees. I thought that maybe it was an employee problem, then I had the pleasure one pretty Saturday afternoon of seeing how the owner actually talks to the employees, and it's no wonder. The owner is totally condescending to his employees, like he was so great because he owns a liquor store. The owner is the first guy I have ever seen that can smile with his face and not his eyes to the customers.

This owner obviously wants to dominate 'his' neighborhood, and wants to push around his employees however he can. An employer that doesn't care about his employees will never have employees that care about the customers.

You say you have great selection? Nice. But when there's 100 wine stores in Denver with great selection, and better price, you better offer something special. Save your time and money, you'll get the same experience or better at total beverage.

• Pros: The parking lot guy will tow your car, even if you're a regular customer, YAY!
• Cons: Already mentioned.