01/24/07

Don't trust with important, time sensitive deliveries.

by mascei

I've avoided Quicksilver because my boss said they were unreliable. Once I gave them a try they proved him right. The parcel had not been picked up by 1 hour before delivery. When I called they were very appologetic, saying the order had accidentally been cancelled, but they would 'try' to get it there on time. My client received delivery 9 minutes late. Had I not "babysat" the situation, they still wouldn't have it.

11/10/05

Traffic in Denver?

by johnkane

Like everyone else has never 'gotten stuck in traffic'! We all know its getting harder and harder to get 'round town. Just because they are a courier service, doen't mean they can't get stuck.

Yes, their Customer Service has it bad moments, but they can excel too; just like any company. With the price of gas, its a wonder they can get anybody to drive for them or anybody else.

10/25/05

LATE!!

by mkcg

Definitely unreliable - we had a package ready at 11am, and were told it would be delivered BY 2:30. At 5pm, we were told the driver was "having traffic issues" and at a quarter to six they showed up! Needless to say our shipment was delayed a day, and our customers were not happy with us.