NOT great customer service.
Michael, the owner, cut my hair a few months ago. I was very dissapointed in the service. My appointment was at 10:30, and I showed up five minutes early. He sat behind the desk until 10:50 doing paperwork or something. I would have walked out then, but I really needed the haircut. When he finnaly did get around to cutting my hair, the phone rang. He put down the sissors and went to answer it. It was a friend of his, and he decided it would be okay to leave me sitting there and chat for a few minutes. This happned twice during my cut, which did'nt really turn out very good. I could have done a better job myself. I guess thats why the price is so reasonable.