New Saigon

THE BEST IN DENVER. I have never had a bad meal at New Saigon, the food is always extremely good, for me it is like walking into Cheers, (where everybody knows your name) all the wait staff calls me by my name and most of them go out of their way to come over and speak to me. Personally I love the place.…

Bes Vietnamese Restaurant in Denver. I would have to say the previous review is using a lot of hyperboles for his/her review. I completely disagree with them. Pho is a quick and easy soup to prepare. The reason why they're usually slow with service is because of how busy this place is. I don't know about anyone else, but if I am going to go eat at a restaurant that is really slow, than there's a problem. Waiting for pho for 2-3 hours is completely exaggerated. As a customer, I make sure I understand and be considerate of the fact that they are busy people, its hard to handle so many tables like that. There are some people who just can't ever have enough attention from these servers. The food is great, and this restaurant is not "filthy". Of course its going to get dirty during busy hour. Kids are throwing food on the ground, people are walking everywhere, its chaotic; not becuse they're filthy, but its because they're busy. You come in the morning this place is clean, during lunch it's clean, and dinner time is so busy, no matter how much they clean, it gets dirty again. This isn't a fancy high class restaurant, its a family style restaurnt. So you want a restaurant that comes out with quick food and clean aura? Go to a place with barely any customers than maybe you would get your food quicker or a place that has a person cleaning 24/7 because they have nothing better to do (like serve people or make delicious food like New Saigon).…

Amazing food nearly offset by the worst service in town.. We go to New Saigon about once or twice a month - and would go more - except it is honestly the worst service in town. Bar none. This last visit, we had a conversation about how they should try to hire some kids from the Dairy Queen since they are more friendly and attentive in the drive-thru. Here's the skinny: you won't find better Vietnamese food in Denver. The Pho is to die for (I crave it on a regular basis, but don't usually have 2-3 hours to wait for it), and every entree we have ever had is fantastic. The portions are huge - the prices are small - you'd think it's perfect. However...we have never been able to escape from New Saigon in less than 2 hours. It's not that we're slow, it's not that we want to sit there (the environment is equally awful, with filthy carpet/ceiling/walls and screamingly loud) - it's that the service is so terrible that you're just stuck. This past Saturday, we were able to watch the entire Ohio State/USC game while waiting for dinner (and waiting to pay). We didn't go there to watch the game, you see, I just noticed b/c there was a TV next to the table - and when we got there it was the 1st quarter, when we left, USC had won. I really cannot stress enough how horrible the service is...always. You should still go, because the food is amazing, so I have a strategy for you. Know exactly what you want to order (drinks, apps, soup, entree, etc) the first time the server comes around. Try to get it all out at once - and you might get out in under 2 hours. Ask for the check as soon as you get the food - this will help with the waiting for the check process. Be sure to get some Boba. And if you're fuming after dinner - stop by the Dairy Queen on Alameda. Those kids are great.…