Denver >Mataam Fez Moroccan Restaurant
This is NOT Moroccan at all.....
I have been here many times and I decided to take my cousin who has never had Moroccan food before, I was so disappointed.
First, they make you wear your shoes to your table and then take them off, before you used to take them off at the main entrance, which before you enter any home in morocco you take off your shoes. I didn’t like that my shoes were right there at my table.
The waiter kept playing with the metal in his mouth while talking to us and taking our order and I thought that to be disturbing. The meal started off with soup, which was not hot and served with bread that was a couple days old, dry and crumbled when you tore it apart.
Then the salads come, The eggplant salad was pureed instead of diced and the potatoes in the salad were hard and under cooked. The Bastilla comes, which has always been my favorite and I was so disappointed that my favorite food was over cooked, the meat like rubber and the crust burnt on the bottom.
Main entrée, I ordered the spicy chicken which was ok, I guess this chef thinks he can just though some pepper, onions and cumin on it and call it Moroccan. My cousin ordered the beef brochette it is was way over cooked and tuff. The Cous cous was ok, but how can you mess that up. Then the famous Moroccan tea…also a favorite past time…was not Moroccan tea at all but in fact sleepy time tea with lots of sugar! When the waiter Redwaun, asked us how the food was, I told him it is was not good at all like in the past. He smiled at me mentioned they have a new chef and he went on his way. I think maybe this new chef might be Moroccan but he has never been or cooked food in Morocco. We never saw our server again the service was very poor. I normally a very generous tipper, didn‘t give much this night. I didn’t ask for a manager, because what I have learned being in Morocco they like to argue, and bargin and I did not want to spoil my time with my cousin, although I am thinking that the manager did stop at our table before our soup was even served (if that was the bald man wearing jeans a t-shirt) asking us how everything was before we even took the bread from the basket. (he didn’t introduce himself). It is over priced for the quality of food that you get, but for those who have never lived or been in Morocco this might be entertaining to them. The only good thing about this night was the belly dancer, who was good and my company. I will not ever be going there ever again and if my friends or family want a Moroccan experience then I will give them one at my home or send them to a better Moroccan restaurant (Palais Casablanca) but sadly I will not send people here anymore. My advice….don’t waste your money and if it is good Moroccan food you want, go to Palais Casablanca instead.
Awesome evening....great food....great fun. I have never written a restaurant review before, but after looking up this restaurant online and then reading all the negative reviews, I felt compelled to write a review of my own. We found this restaurant experience to be awesome!!! The food was excellent....the entertainment was great....and the staff was outstanding. My husband and I went along with our 17 year old daughter. We almost did not go when we read the negative reviews, but were very glad we went anyway. Sitting on the cushions was very comfortable. The 5 course meal was so tasty. Be prepared to eat things you've never eaten and to eat with your hands. It was great.
What a joke!!.
I just returned from what was supposed be a good night out at new restaurant. All I can say is i feel like i have been ripped off. The service, well it was no where to be found. The level of dirt in this place makes you wonder if the local health inspector ever leaves his office. The price almost makes you want cry that you didn't look on this web site before you went.
If you want to experience something new and don't mind getting dirty in the process this place is for you. It took me and my girlfriend 2.5 hrs to get out of there. This was not because we were eating but waiting forever between courses and getting the check.
I would give this a Zero if that was possible
Overpriced, forced to eat with fingers!. This place was just the worst ethnic food experience I have ever had. We went there for a friend's birthday and were not told how much the experience was. For $30 you get a series of appetizers that you have to eat with your fingers (they refused to let me have a spoon). You have to eat things like shredded beats, mashed potatoes, and couscous with your fingers. No flat bread to scoop or anything. Disgusting with swine flu going around! The entree was overcooked and not very flavorful at all. The "entertainment" was a sub par belly dancer that left after she figured out that we weren't going to tip her right then. It took a good 20 minutes between courses, so our five course meal took 2 hours! Our bill was $360 for 7 people, and for that price you can go to a really awesome Indian restaurant where you can at least eat with a spoon. Horrible experience! I honestly think it should be illegal not to post prices on your menu, as well.
If you can't handle that many people, don't try to sit that many people.
Just like everyone else I made reservations thinking they would treat me and my date like Moroccan royalty, instead they made it more than clear that everyone in the restaurant was putting them out. I made reservations a month ahead of time for Valentine's day. When I got there no one was there in the waiting room but customers. And since she was so overwhelmed we would have to figure out ourselves who was to be sat next.
When its finally our turn the server takes three couples back to what was a hallway with tables. She seats each couple while the rest of us wait in this crowded hallway, in the way of other servers trying to pass out food. When its finally my turn I get say at an unfinished, homemade table with NO TABLECLOTH. We climbed into the table, practically sitting on the laps of the people next to us.
In about 5 minutes the busboy brought us some water. We asked if we could get a tablecloth.Then another waiter comes about 10 minutes latter to take our drink order. We order a bottle of wine and ask for a TC. After this the lady to our right offers us one of hers. Then about 5 minutes latter, our wine comes. I debate not having them open it till I GET A TABLECLOTH, but the waitress was very nice and at least looked like she was listening to my request. More time passes and no TC. The lady next to us is ready to take her food off her table to give us one of hers. But at this point its matter of principle.The guy came to wash our hands - again we ask - NO sorry, Just they are very, very busy. The fifth time we ask we finally get a greasy tablecloth.
Then the soup comes. And mine has a inch long pointed shard of bone in it.
The busboy claims to be the manager. We explain the issues we had asking 5 times for a tablecloth and then get a bone in the soup. He 1st says it wasn't a bone, but that isn't gonna fly cause at that size you could see the marrow. Then he says its lamb and lentil soup and WE SHOULD EXPECT BONES. What????
My fav birthday place!.
This is one of my all-time fav places to eat! I go here every year for my b-day and never regret it. I definately think that there are things you should know going in:
*Leave the kids at home!!! Unless you have super adventerous kids-they probably won't like the food.
*Be prepared to try new food-there's no burgers or steaks here!
*Yes, you may have to wait-even though you made a reservation. Since they do thier best to schedule the belly dancers and the "tea performers" at the end of meals, it's important thet they seat a certain area at the same time. Your wait maybe extended if others have not shown up on time or they need to fill an area.
*You have to sit on the floor! Yes there are plenty of super comfy pillows but the service (5 courses) is super long. If you can't sit for that long-you might skip it.
All-in-all it's super fun, the food is yummy and you definately won't forget your experience!
Outstanding, amazing evening :). My husband took me here for my birthday, and from outside on Colfax, I was a little curious why he picked it, but once we got inside, I was totally mesmerized. It is covered ceiling to floor with Moroccan tapestries and rugs, it's very warm and elaborately decorated. You do sit on cushions on the floor (I was about 6 months pregnant and I was comfortable) and you eat with your hands, which I personally love. It was really really expensive, they don't even have prices on the menu. So go for a special occasion and close your eyes when you get the bill LOL It was totally worth it though, the food was just out of this world and I really appreciated the waiter's amazing service - every time he served us a course (it's a multi-course dinner) he had to kneel, which I felt bad for him for, but he was really gracious. And then at the end he did this cool tricksie tea-glass act, balancing the glass on his forehead and pouring hot tea into it, etc...It was awesome :)
Pleasantly suprised...... I went here last month and was pleasantly suprised. The ambience is better than other Moroccan restaurants. There was plenty of food and at a decent price. It wasn't crowded at all on a Thurs. night, but it would be a great spot to go to with a group of atleast 4 on the weekends. We enjoyed the belly dancers and all other traditional steps while sitting on the floor with no shoes on. We ate with no utensils, and only the white napkin to wipe our hands. But the food was great, and so was the service. The tea at the end was very good too! I would go back again. And I've been to several Moroccan restaurants, including Morocco itself.
vegetarians ignored. We were a group of friends going out to dinner to celebrate a birthday. The food was ok, the service was not. The floors were very dirty, I know because I had brand new white socks on and after I came back from the bathroom, my socks were brown. I don't think they vacuum behind the table/cushions. One of my friends is a vegetarian so she was suppose to get a vegetarian B'stella. She asked the waitress about it and the waitress said she would inquire about it to the chef. After the waitress came back from upstairs, we got a different waiter. The waitress never said anything about the B'stella nor did the new waiter. We ate so much bread that my vegetarian friend said to just forget about it. I was appalled that the request for vegetarian B'stella went ignored. That goes to further demonstrate that the integrity of this resturant is not a priority. She was charged for a B'stella but only received a cold shoulder.
ARE YOU KIDDING ME?.
I read all the reviews. I have this to report on this amazing restaurant! I am appalled at the ignorance, the complete contradiction in the reviews, and the blatant stupidity of how good this AFRICAN cuisine really is!
Those idiots who brought children, you ruined the experience...not for them but by your inability to genuinely enjoy something that is not "corporate"...such as Applebees!!!! This restaurant is family friendly and not recommended for the "bland, boring and uptight" individuals....yes that might just be you!
You should NEVER go to and ethnic restaurant and expect to be seated like you were going for a steak dinner at Village Inn! Wait, if you really thought that was a steak house you should never eat in public again. In summary, Its Moroccan, its in Colorado, its pricey for the eating plus entertainment experience! If a staff member has been rude to you, you probably deserved it with your pompous attitudes! I would recommend some where like Chuckie Cheese on your next family outing! All in all, this place is out of this world. By far the best dining experience I have had!
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