Denver >Va Medical Ctr
Denver VA Medical Center: A Sorry Experience for Our Vets.. I rate this hospital one star ONLY because there is NOTHING lower. Yesterday, March 2nd, 2010, I took my Dad to the Denver VA Medical Center ER for UTI and fluid retention. (He was unable to pee in any position except lying down.) My Dad is 77 years old and I took him out of the Clarksburg, WV VA Medical Center Nursing Home for poor treatment. In the eight months he was in the hospital there, he developed stage four pressure ulcers on his hip, butt, as well as two on one foot and one on another. And lost nearly 100 lbs. THIS IS PURE NEGLIGENCE. So you can see why I took him out to bring him to Denver where I could care for him. But, things happen, and UTI's are common yet very painful and in some cases life threatening in our elderly population. We arrived at 2:00 PM. The triage nurse did not even see my Dad until 5:15 PM. I had to constantly remind staff at the window, as well as the triage nurse (who walked away while I was speaking to her) that my Dad was very sick, couldn't sit in the wheelchair for this extended period of time because it makes him unable to pee. No one cared. No one cares that potentially every single vet in that room may have taken a bullet for our asses, and this is the kind of treatment our vets get? Where is the honor in that? There is none. My Dad is quadriplegic and requires total care and assistance aside from feeding himself. And it SUCKS because he doesn't have dementia. He is fully aware of everything going on around him and he sat there in that emergency room last night with tears in his eyes and said "Maybe if I die here it will change things for someone else." Finally at 9:15 PM I went to the window yet again, and asked how long it was going to be until my Dad would be seen. They told me he would be next. 10:00 PM rolls around (this is eight hours he has been sitting in a wheelchair in the ER unable to use the bathroom and I could see he had nothing in his catheter.) I go to the window again and demand to know who is in charge and where is the closest REAL Emergency Room I can take my Dad to. The receptionist comes back to me, by the way she was quite a slovenly looking fat, glasses, black lady, rude ... if you know who I'm talking about ... and says for me to go ahead and take him to another Emergency Room. I said, "I still demand to know who is in charge tonight." I still have yet to get my answer on that one because it was at that time that the receptionist went back into the ER and sent the charge nurse out to get my Dad. They weren't nice back in there at first, but after they seen how sick he was, things changed very quickly. I have made several phone calls today to make a formal complaint. Each person says that they promise to call me back within a half hour. No one ever does. On a side note, I'd like to add. A young vet came into the ER about an hour after my Dad and I. This man also had to wait until after my Dad to see the triage nurse, but sadly, was laying on the floor doubled over in pain crying. He was seen by a doctor before my Dad, which is ok, but the bad thing is that he was there, lying on the floor, for many hours. I told the triage nurse that he needed someone and she only walked over to him and said "Hello, hello." Then when he looked up she walked away. She didn't check his vitals, touch him, nothing. It's a very sad situation. So, if you want some pretty shitty health care ... join the military
Good luck combat vets!. Shocking disregard for PTSD sufferers, you are inconvenient to the medical staff/social workers/information desk/admin staff. Supprised they aren't actually kicking vets canes out from under them.
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