Barbee's Freeway Ford

Would NOT recommend Barbee's Freeway Ford to anyone!. I would never recommend Barbee's Freeway Ford to anyone. I can't believe people actually fall for their lies. I've been shopping around for a newer car for a while now so when I went into this dealership I had a pretty good idea of where I stood regarding my credit, interest rate, etc. I went there w a specific car and budget set.

Reggie tried SO HARD to talk me into a 2012 Focus after I specifically told him I wanted a 2010 or 2011 Escape. Boy, did he push. He also told me no bank would finance me for a used vehicle and they could only finance me a new vehicle. He made an offer that required a down payment (when other places I searched didn't require a down payment), higher interest rate (3 points higher than other places), and my first payment was due much sooner than other places. Poor Kennedy....she's learning all the wrong ways to sell a car by learning from Reggie.

I'm NOT just another pretty face. I may be a female, but I KNOW my stuff and I do my homework.

Why pay more and hassle w these guys when if you do your research right, you can find way better deals.…

Freeway Ford Lies. Freeway Ford lied to my wife. They lied to her and told her that her brakes were shot, they said only 1 mm of brake pad remaining and they were "metal on metal". They told her that if she didn't get the work done NOW that they would get much worse and cause further damage to her car and possibly cause full brake failure.

Freeway Ford didn't know that I had recently gotten the brakes replaced! I took the car back to the original mechanic and he showed me the brake pads and explained to me the wear pattern and at what point they need to be replaced. He showed me that the rear breaks are in like new condition and the front pads were only about 80% worn.

Freeway Ford gives honest mechanics a bad name. I think it is ironic that they always have bible verses on their large sign, I have one for them. Proverbs 11:3…

DON'T TRUST THIS DEALER!. THEY LIE and they don't care what it does to you! Sold us a used vehicle, the sales person and the finance lady both said the loan was approved, I asked if it was for sure approved and safe to sell my vehicle and they both said, "YES", so we got rid of our other vehicle to find out they *didn't* get the loan approved. They then assured us it would get approved and for three months tried getting us a loan - all that time hitting our credit and TRASHING it!

After having the vehicle for three months, they then demanded we return the car, but now we can't get another loan and we don't have a car for my family. Not to mention, we had over six hundred dollars worth of work done to the body of the vehicle [removing dents] and they won't even reimburse us for that.

Never will we trust Barbee's Freeway Ford again - what a bunch of low-lifes!…

Lemon Vehicles with No Titles. Four years ago, I purchased a pickup from these people. After $2500 in repairs, the first week, I had a solid vehicle. Unfortunately, even though they promised to hold the title for me, they mailed it to my house, 1500mi away. Fortunately, I made a subsequent trip home and retrieved my title.

A mixup in the paperwork, but these things are rare, right? Wrong.

This time, I purchased an SUV. After 4 trips to their service department the first month, I think I have a reliable vehicle. I still don't have a title. It's been 6 weeks of them telling me that it should be here in a couple of days, and now they tell me that they mailed it to the former owner.

During my most recent trip back to the dealership, I talked to another customer who also has not received his title. It has been so long that he had to get replacement temp tags, and those have expired, as well. The dealership, of course, refuses to pay for the extended temp tags.…