Denver >Women's Clothing > Schaffer's Ultimate Bride
Couldn't be worse.
I don't even know where to begin about this store.
I came here a few times, and really didn't want to get my dress here. However, my mother told me that they have the best prices and it would be the only store I was allowed to go to. We went to other AMAZING bridal stores, but the prices were pretty high. But I hated all the dresses that I saw at the store. Finally we went in for the last time, and a new dress had just come in and it was exactly what I wanted. No one agreed with me. But it was what I wanted!!!!
The gal helping me was actually really friendly and I can't complain too much about her. But we were having the problem where every customer in the store was fighting for the same mirror because the store is so small (and dirty). Finally in the end, I ended up getting the dress that I wanted, even though the FAT owner kept saying it didn't look good on me.
Sadly, the day my dress came in, my fiance called off the wedding. There was nothing more that we could do since the dress already came in. My mother went down to the store to pick up the dress (we already paid for it so the dress belongs to me). However, that FAT BITCH owner started giving us hell.
She said that she wouldn't give the dress to us unless we paid over $400 for the alterations. We had to explain over and over again that there's no need for the alterations because the dress more than likely already does fit and...HELLO...there wasn't a wedding anymore. She said she didn't care and again, we had to pay the money and have it altered. We finally said that we would be in the next day with our laywer and the news media if she didn't give us the dress. Finally, she did.
DON'T GO TO THIS STORE. The owner is rude and pathetic. Everyone I talk to has horrible experainces there. Please, take your business somewhere else!!!! If you want an amazing wedding, go somewhere else.
Nice Store. I didn't end up purchasing my gown from Schaffer's because they didn't carry the designer I fell in love with, however I would reccommend this store to anyone. I worked with several differnt people there and was very impressed with their knowledge and the amount of time they spent with me in my search for the perfect gown. I fully intend to return to Schaffer's to purchase my bridesmaids dresses.
terrible. There is nothing I hate more than crappy, "I'm better than you", service. And this is exactly what this place is. Talk about turning customers away, as if finding dresses is not hard enough, we have to put up with this ****!?!?!? Give me a break.
Perfect Wedding Gowns on a Budget.
If you are looking for the perfect bridal gown that is affordable and you want to work with a bridal shop that offers outstanding customer service from the owner, to the consultants, and to the alteration staff , I recommend that you go the Schaffer's Ultimate Bride.
When my oldest daughter got married we gave her a budget for the wedding expenditures. So when we went to Schaffer's we were honest with our price range and they were wonderful. They showed her new dresses and a few of the sample dresses. My daughter fell in love with a sample dress that was her dream dress. The owner, Angie, was honest with us about the hidden cost of getting the dress cleaned and altered. We had no surprises and the alteration staff was marvelous.
This year when my second daughter got married we headed back to Schaffer's. Again we told them our budget and they honored her request by showing her sample dresses that were for sale. None them was the right dress. So she started looking at the new dress within her price range. She found her dream wedding gown after trying on only a few dress, because our bridal consultant new the style of dress she was looking for. The gown she chose didn't even require alterations. A rare experience, I'm told.
We then picked out the brides-maids' dresses and our older daughter shortly discovered she would be 5 1/2 months pregnant by the time of the wedding. Not a problem. Our consultant, Gloria, advised her to order the dress a couple sizes larger, keeping in mind that the dress could be taken in to fit properly. Again the alteration staff were wonderful. Our daughter went in a month before the wedding for her first fitting and then again two weeks before the wedding for her last fitting. The dress was fitted perfectly by the week of the wedding and she looked marvelous.
THEY CALLED HER FAT!.
The customer service at this location is horrific! We were ignored when we arrived and when (against my better judgment) we purchased a dress, the sales woman called my bride FAT! After she measured her she went on and on about how she needs to watch what she eats and do sit ups to fit in to a size 10!!!! Then we got the dress (in a size 10) and it is WAY to big!!!!
This was the worse customer service experience I have ever witnessed!!!!!!!!!!!!!!!!!!!!!!
ONLY OK!. I would say that this place is just ok. They have a lot of lower end lines which is a good thing during times like this, but I would say that their customer service is lacking. I have been there twice and met with different ladies each time and did not think that either one of them were too concerned with what i was looking for. Check it out if you are looking to spend less money and are pretty confident in your own self service.
We were ignored!. I would not recommend this place to anyone. I went in with two of my bridesmaid and we were totally ignored. We were the only shoppers in the store at the time too. Granted I was only looking for bridemaids dresses, but I was planning on spending money. I wrote a letter to the owner and never got a response back. We went on to another bridal shop Bea's Bridal and got great service.
Mediocre Dresses and HORRIBLE CUSTOMER SERVICE!!. I am a bride and went in during the weekday when they weren't busy at all. Not only did I get ignored completely but I was never assisted and was even told to place a dress back on the reack because I was going to WRINKLE it!! When I did try 2 dresses, the lady was rude and gave me a dirty look when I asked her for a bra, and then gave me another "are you stupid" look when I asked her to help me zip up the dress. After I had asked her for help she told me, "this dress will not fit you even if you lose weight because your ribs are so wide!" She hadn't even tried to zip me up and told me that comment and it upset me so much! I do not plan to return there, they are incredibly rude and the manager is incredibly rude.
I am shopping for my wedding dress and though small this is the place I'd like to do business with. Renee assisted me and was just wonderful. She was able to assist several brides without ever feeling like you were wondering where she went. She could handle it all. She knew how to find dresses for my curvy figure and made great suggestions for alterations and ways to customize the dresses. The seamstress was nearby to critique the fit and pointed out how these dresses that were 4 sizes too small would look like once altered and fitted properly. She even told me she would make a dress pattern to review with me before making my requested customizations.
Though the shop is pretty small they have a good selection and I ended up trying on twice as many dresses than in other stores. The prices were fantastic! From what I hear this place has been around for decades. I'm very sad to say I really want to order a designer they do not carry otherwise I'd order from them!
Wonderful all around experience.. My mom and I flew in from the Chicagoland area to meet my daughter and look for her wedding dress. Not knowing the area, we went by word-of-mouth. We weren't disappointed! Gloria devoted much time to my daughter, helping her find a dress which best suited her physically and in which she felt comfortable. All of the staff was so pleasant and accomodating. After finding the perfect dress and veil for my daughter, she then helped us with a flowergirl's dress (long distance, mind you) that will leave the flowergirl looking like a little princess. I would highly recommend this store and it's staff to any wedding party looking for great customer service, as well as reasonably priced gowns.
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