Denver >Lawn & Garden > Mile Hi Svc
2418 W Evans Ave, Denver, CO | Directions 8021939.678106 -105.016217
Neighborhoods: Southwest Denver, College View
After two weeks of receiving automated calls about an "unpaid bill", I finally spoke to someone halfway intelligent that promised to stop the harassment. I mailed them a copy of the cancelled check as insurance. We'll see if the harassment stops.
I definitely won't call them ever again.
Do not use Mile Hi services. They are a terrible company to deal with both for their services and customer service. The last time I dealt with them they failed to show up on 7 different occasions. They did show up once and did not have the proper equipment, even though we had told them what they would need. They now claim that they showed up on a date that we were not at home. We had told them to not come on dates that we were not at home. After receiving many automated messages (and some live ones), they started sending automated messages for payment. Speaking with their customer service people is another lesson in futility. Their manager kept changing my words and insisted that they never failed to show up. Or if they did fail to show up, it was due to rain, which was never stated in either their automated message or live ones-they simply said their work volume was so high that they couldn't make it out.
Worst Customer Service Ever. I have never been treated so rudely on the phone that I've canceled services. Purchased a discount coupon and received a full refund due to my treatment. Take your money elsewhere!
DO NOT USE! They made a mistake doing my winterization sprinkler blowout and would not fix the repair, costing me $150.
Terrible customer service! Took a Friday off from work and waited around all day (because Mile Hi does not give a window for when they will arrive) for Mile Hi to perform sprinkler blow out. 5:30 pm came and went...no show, no call and no apology. Very rude on phone as well. Will never recommend this company to anyone. Dean s Sprinkler Service is the BEST!
Do not use Mile Hi services. They can't do anything right.Their internal communication system is nonexistent! I scheduled a sprinkler blowout and gutter cleaning for a house we rent. The first customer service rep said they were scheduled for the same day. Then I got a reminder call that the sprinklers were happening on a different day. I called again to tell them that the original rep told me they were scheduled on the same day. This guy apparently sorted it out. We then get an email from the tenants that the sprinkler guy was out there on a different day! Also, both reps told me on the phone that their technician could go into the crawl space and shut off the main valve. When I got a manager on the phone, she told me they don't do this and gave me a lame apology while still trying to defend herself. When I wasn't satisfied and was expressing that a little hastily, the manager then became really rude and I hung up on her after stating I would never use their services again. This is not the first time they have screwed something up, but it will be the last. I STRONGLY ADVISE NEVER USING THIS COMPANY!!
I haven't had a problem with Mile Hi. I booked them online, and they showed up on time and did the work. Very pleased with the service.
Mile Hi sent two workers who arrived as scheduled. They did very well at their job and listened to my questions and concerns. I was charged $39, rather than the $35 others quoted me, but I'm ok with that because they did so well.
We've been using Mile Hi for a while and have used their seeding, fertilizing, and plug aeration services before. We tried liquid aeration this year and it's been a significant improvement over past years.
In the past, I haven't had much luck with getting my carpet cleaned, it became very frustrating. I've used many companies with bad customer service when you call, waiting all day for them to show up and not have my carpets cleaned properly. A friend of mine recommended Mile Hi Services, I was a little hesitant at first but after much thought I decided to give them a try, let's just say they were the best I have ever had, they arrived at the time they said they would, they were very pleasant and my carpets boy were they CLEAN!!!!!! Now I recommend Mile Hi Services to everyone I know and I sent my friend a gift card for recommending Mile Hi Services to me.....
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