O'meara Ford Center
Northglenn, CO 80234-4195
Phone: (303) 254-5000
User Reviews for O'meara Ford Center
08/01/2008 Posted by lmaisel
Bunch of FRAUDS Was new in town, and brought in my 2000 Ford Explorer for an oil change. When they quoted me 45 min, they called us back over to service 1 1/2 hrs later. They then suggested over $870 worth of "necessary" repairs to the vehicle. They showed us (my roommate and myself) a small plastic tray where they showed us 'drops' of oil from our car and compared them to the color tables next to it. They included the front and rear axle oils, transmission oils, and some others. They suggested in particular a full transmission flush. I said no way, and that the transmission had been COMPLETELY rebuilt less than a month ago. I asked to show me the fluid from my car. The clerk then said that most likely the transmission had not been filled with the correct fluid and that was what caused it to be so dirty and in need of repair. Again, I said that was not the case (the person who rebuilt my transmission was a 17-yr veteran Ford technician who had started his own business - for sure he could have chosen the right fluid....). Again, I asked to see the fluid from my car's transmission, and then he told me that he couldn't do the because the unit was 'sealed' (THEN HOW DID THEY GET IT THE FIRST TIME?). He went back to the back and then said something along the lines of 'Oh, I guess the technician suggested it based on the mileage.' - That was a lot of junk. They also 'strongly suggested' that I flush out my axle oils - they showed me the color of the oils on the little tray he brought out. I am fairly knowlegeable about cars, and from what I understand pulling oil out of an axle is stupid and difficult - which made me further believe that their 'oil comparison' table was probably pulled out of some vat in the back. They wanted to replace the brakes, engine oil filter, axle fluids, power steering fluids, and other things. I wouldn't go back if they paid ME.
Pros: I was able to leave.
Cons: Went for a $30 oil change, and was told I needed $870 more worth of work.
