08/10/09

Well Fargo does not care about customers

by clint22

I have dealt with Wells Fargo bank for a number of years, always had my home loan there. When I purchased a new house it was with Well Fargo Bank. During the transaction I ended up with an equity account, and they explained to me it was cheaper to pay the yearly charge than to close the account. It was $50.00 per year. So I wanted to refinance my house to save some money. And I found out that this equity account was actually a lein against my property, something that I did not know and was never explained to me. So now it cost me another $500.00 to close the account, plus the 2 years of cgarges. When I talked to a representative, they just told me tough. What a rip off. Alls they wanted was their money. I now have an honest bank I deal with and will never do business with Wells Fargo again. Terrible company to do business with. I will tell everybody about this negative experience. Maybe this business will eventually fail. Shame Shame for taking advantage of regular hardworking people.

01/17/08

Terrible banker

by stace09

Terrible terms and agreements, I've been a long time cutomer and they just keep changing the fine prints, I've given them over $2,000 this year in unreasonable finance charges, the supervisors cannot do anything to help and they tell you to write a letter to the company. The company is corrupt and only wants to steal your money. Terrible customer service, unreasonable charges, high interest rates.

• Cons: charges