Historic El Rancho Restaurant
(303) 526-0661
29260 US Hwy 40
Golden,
CO
80401
39.7013
-105.3294
Neighborhood: North Central Evergreen
Last updated 3.31.09
What People Are Saying About Historic El Rancho Restaurant
User Reviews
balusek1
January 22, 2009
January 10, 2009 I wanted to go to this restaurant for a very long time but had not made the time to do so. Then I heard on the radio of a 50% deal so I decided to get one and go. Not realizing that it had an expiration date on it until I got it out to use. I called to see if it would still be accepted and the manager told me several times that it was good. I explained that it said it expires 12-18-08. He said it?s a "Gift Certificate" and those don't expire. I told him we didn't want to drive to the mountains if in fact it would be no good. Once again he said not to worry. So we drive up that weekend for dinner, order dinner and gave the waitress the "Gift Certificate" before we got our dinner. She said she wasn't sure she could take it because it said that it was expired. We told her I had called and the manager said it was ok. She went and got him. It was the same guy I talked to and he was less than kind and didn?t even feel bad at all that he had told me more that once not to worry the ?Gift Certificate? was good. All he would say was that it was a promotional certificate from a radio station and that he would not take it even though he said he would. Funny how it says it?s a ?Gift Certificate? and now it?s a promotional certificate. NO WHERE on the "Gift Certificate" did it say it was a promotional certificate or anything about a promotion. He took the certificate and really didn't want to give it back to us telling me that it really wasn?t mine anymore and asking why I wanted it back. After awhile short of throwing it in my face he did give it back. We left and a few days later I called the owner Donna Piro who was as rude as the manager. I think they went to the same customer service training. Donna said that she had several people come up and try to use them and she wasn't taking ANY of them. It was the radio station?s fault and not theirs. Looks like we all say they are rude.
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Anonymous
October 29, 2008
Let me tell you, this place is weird. I'm not sure that this would be a place I would frequent but definitely a place to take out-of-towners, so they too can experience the elegant antler chandeliers. I had a buffalo steak that was cooked perfectly and my boyfriend had the bbq pulled-buffalo sandwich. Also, if you are interested, they do have a rabbit & rattlesnake sausage appetizer - that we decided not to try... Both of our meals were fantastic and our server was quick, polite, and very attentive.
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161616161616
August 10, 2008
This was a place that people from all over came to. From Denver, a nice trip to the mountains and have a nice dining experience and overlook the Continental Divide. You can still do this but..the owners of this place are rude and unbelievable inconsiderate when it comes to customer service! Same menu for the past several years and I am sorry, but the bartender is not very friendly either.He has been there for some time.They seem to have gotten rid of a lot of their "long term " staff ......unfortunately. The woman owner IS rude and I agree with the other reviews. I will take my business elsewhere in the mountains. I think if the menu ever changed and the owners had more customer service ethics, it would be an ok joint.
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