(303) 215-4275
15701 W Colfax Ave
Golden,
CO
80401
39.7294
-105.1761
Neighborhood: East Old Golden Rd
09/17/09
Absolutely horrible! Do not buy from them!
by steinman81
I bought a Sonata from these guys in february, and in july a fracture had started radiating from the rearview mirror in the windshield. I took it to Mcdonald Hyundai (they were closest)they said the mirror was not installed correctly that they would have been glad to fix the defect under warranty, but the glass was aftermarket (warranty doesn't cover) and the dealer I bought it from should fix it. I took it back to Planet hyundai and they said that even if it was defective that they won't fix it. they told me they don't even do an inspection on that part of the car! Mcdonald said they would put my new glass in at at cost just to keep me as a customer. maybe the guys at planet should take some notes on customer service.
- Cons: don't care about you after they sell you a car!
07/06/09
Shop around for any auto maintenance! Ripoff!
by shotz914
This is a really late review, but I'm still stewing over my experience so I thought I'd share and hopefully help others avoid a similar experience. My house got broken into in December and my spare key and remote were stolen. I had to change the locks on the ignition, truck and replace the remote openers. I bought my car at Planet Hyundai and had done all maintenance there up to that point, so I called and ordered the parts and made an appointment to get the repairs done. I actually had to take a day off work to get the car in, but when it came down to that day the parts weren't there as promised. My husband, who is in sales, recommended I call a few other dealerships to price out the service and I'm glad I did! McDonald Hyundai offered the same service at 1/4 the price!! I called Planet back with McDonald's quote and they told me they didn't know what they were doing and it was a bad quote. I cancelled the service request at Planet, got the work done a McDonald (for $200 versus $800) and had an amazing experience at McDonald. Do your homework and shop around!! Don't let a dealership take advantage of you just because you're stuck in a sticky situation!
- Pros: convenient location
- Cons: really expensive compared to other dealerships
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