Denver >Indulgences Day Spa
Great customer service.
I have recently moved to Denver and was taking advantage of the nice weather to work on my yard, unfortunatley I overdid it and desperately needed a massage. I found Indulgences on citysearch and decided to give them a try. I have had massage work done before, but not here in colorado.
I was very pleasantly surpised. In the past when I have gone to get massage work done the therapist has asked what my problem was and then proceeded to do whatever they felt like doing, imagine my surprise when I told my therapist where I hurt and she actually started working on that area. Its nice to know that people do listen to what you say. In the past when I have received a full body massage the places I have been to have me in and out in one hour, so it was very nice to actually receive a full 60 minutes of massage.
I also know that in the past when I have really wrenched my back it takes several visits to work out the kinks. I have been back to Indulgences since but what I found very refreshing is that when the therapists recommended that I come back, they did not insist that I see only them, they actually gave me the names of other therapists whose work would be good for me so I could come when it was conveniant for me. That was a marked difference from the "Oh come back and see me I work on these days" that I have heard in every other place I have gone to.Its nice to find a place that actually cares about the customer
Exceptional Day Spa. Yesterday I was just indulged in a 1 ? hour massage and a spa pedicure. I suffer with chronic neck pain from a car accident 7 years ago and am dependant upon deep tissue massages to manage the pain. I had an excellent massage with a very knowledgeable therapist. After my massage the therapist gave me some stretches to help problem areas and gave me some relaxation techniques. Today I feel great! I will definitely return for another massage. The pedicure was awesome too! Very clean, professional Day Spa! Thank you for the great services.
Not worth the time or money!. So i had been to indulgences a few times before for massages and nails, and i got to really liking certain therapists. However, it seems like once i found a massage therapist i felt comfortable with, they stop working there. Every time i go in, they have new staff and i end up having to try new people until i find one i like again, only to be told that they are no longer there anymore. It's just very frustrating. The service isn't good enough to keep me coming back again and again just to try another new hire. How can they expect to keep their customers if they can't even keep their own workers??? Something obviously must be wrong with this place...
HORRIBLE CUSTOMER SERVICE. Very unprofessional business. Front desk seems immature and not friendly. When I walked in, I wasn't greeted. Afterwards the receptionist had the nerves to talk on the phone about her personal life without checking me in. Another client walked in and she checked her in before me. Then to wrap it all up, my appointment which I booked in advance a month ago wasn't in the database!!! I work in customer service and I know how all this all works. And to top it all of, the receptionist gave me an attitude. Employees knew I was friends with a previous receptionist and ERASED MY APPOINTMENT because of a previous conflict I had nothing to do with. UNFAIR BUSINESS PRACTICE. So far the aesthiticians are nice but owners and receptionist are horrible.
indulgences day spa. I just moved to Denver from Texas a few months ago where I had the same waxer for about five years. I tried a few other spas before indulgenes and what a mistake that was. When I first walked into this cute, ecletic little spa I was very nervous. The last two waxes were awful! The lady came up, introduced herself and led me out the door to another building. Once we "got comfortable" for the waxing service she set me totally at ease with her calm and friendly manner. Not only did she fix my brow mess but it was the best and the fastest bikini wax I have ever had. She was so nice but also funny. I am not so home sick now that I have found Indulgences and Karyn Thank you
Happy Feet. I was in Denver in August and wanted , no rather needed a pedicure. I went to Indulgences on West 32nd and had a delightful experience. The pedicure I received was awsome! My technician was attentive and meticulous. She gave me a fantastic foot massage. The color application was perfect and many people commented on it when I returned to Philadelphia. I would not call this a pedicure...I would call it a foot pampering experience. The room was also serene and and calming. I did not want to leave and will return the next time I am in town.
Best Day Ever. My sister gave me a gift certificate to Indulgences for my birthday and I can't thank her enough. The atmosphere was casual and relaxed, everyone was friendly and attentive and the services, (a massage, a facial and a pedicure) were out of this world! For my sisters birthday, I'm planning to send her to Indulgences; but I'm coming with her, so we can both enjoy the experience.
My husband and I came into denver to take care of some family business. needless to say we were both very stressed out. We found Indulgences driving by and stopped to ask about services. Bevin was very helpful in setting us up for a couples massage. My husband and I agreed that it was the best massage we have ever had, and we have been to quite a few spas. It helped us both in reducing our stress. I also liked the cozy room we were in, it felt very comforting. which is what we both needed.
Thank you for accomodating two out of towners in need.
Great gift idea. For mothers day I didn"t know what to get my wife. She mentioned she wanted some pampering so I went on line to check out spas. I went to indulgences and they were very helpful in selecting a package for my wife. I got her a massage a facial and a pedicure. She went last week and when she came home she told me it was wonderful. Thanks a lot. this makes gift giving so much easier.
Indulgences is anything but indulgent!.
My spa experience at Indulgences was anything but indulgent!
For my boyfriend's birthday, I planned a couples hot rock massage. He loves hot rock massages, most of the time. I made sure to pay when I called so that he would not see the price. They assured me that was fine. Things started out fine, but then the massage was just average (it was my first hot rock, but my boyfriend had had many and thought they were definitely amatures.) When they said we were done, the massage therapists told us to get dressed and meet them outside. When we got up, we realized that we were COVERED in oil- and were given no towels. We both used the small piece of fabric they used to cover me up to try to get some of the oil off of us so we wouldn't ruin our clothing. My hair was drenched in oil for about the bottom 2 inches, so we were unable to meet friends afterward as planned. In addition, when we went to check out, the receptionist told me what I owed, and plopped the bill down right in front of my boyfriend! I told her I had already paid, and she said something like, "Oh, you're right. It's taken care of." I thought I was clear on the phone that I didn't want him to see the price!
After leaving the spa, I was very stressed and upset, not relaxed and happy. I called a couple of days later, and talked to someone who appologized profusely, and told me the receptionist would not be coming back. (I told him I wasn't aiming for anyone to be fired, just talked to about professionalism.) He assured me that the owner would be calling me in the next couple of days. Well, that was the 5th of May, and it's now the 13th, so I decided to write this review.
Indulgences would be the last place I'd choose to go in Denver. The couples hot stone massage is anything BUT relaxing.
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