Had a new book to return with the stickers and no writing inside (it was a cook book where you add your own recipes). It was going to be gift for someone but I changed mind on what I was going to give. No receipt=no return, no store credit, no nothing. I asked for the manager who was very immature and unhelpful as he seemed to enjoy my anger on the issue. I love the feeling of insult. I was happy with an in store credit or whatever, but not so much on the immaturity.
Shop for books, music and more in a warm, relaxing and customer-friendly environment.. In Short Originating in Ann Arbor, Mich., in 1971, this international bookstore chain is known for its vast selection of books, movies and music, as well as a comfortable atmosphere. Cozy chairs, scattered tables and music listening stations invite customers to explore and stay awhile. Book and music selections are tailored to the community, giving the shop a local feel. The knowledgeable staff and Title Sleuth inventory computer stations aid inquisitive shoppers.