10/13/08

Simply the "Cutest"

by thbooth

Cutest store I've ever seen. They had things I've never seen before and the sales people were so friendly and helpful without being pushy. Certainly not like the big box stores thank goodness. I placed an order with them and it even came early. They even remembered my name when I went back six months later.

• Pros: Selection and quality
• Cons: None

06/21/08

Worst return policy ever!

by zmommy

My intention was not to write a review on this store, but once I read one customer's review about trying to return an item, I had to share my experience. The staff I was friendly, but the information she provided me was incorrect and misleading. I came in looking for a nursing cover which they didn't have and ended up getting a sling ( I already had one but the one I had the sales clerk said that they have been proven to displace a child's hips...I later looked on line and saw that the carrier she had claimed sis this had like the best reviews of all the baby carriers and it said NOTHING about displacing a child's hips..GRRRRR) We ended up trying the sling and my daughter hated it ( not the store's fault..every baby is different) but when I went to return the sling (like the above mentioned review she told me to bring it back within 7 days) she only gave me a store credit. Now I go to redeem the credit and turns put they have moved but there is NO information about the new location anywhere!!! ( not really a complaint but still pretty anoying:) ) Overall, the store was overpriced (found the same sling at target for half the price) and the return policy stunk! But sales staffe was friendly and helpful ( just not the most cerdible).

• Pros: Friendly staff
• Cons: Overpriced, return policy

04/12/08

You don't know what you are missing if you haven't shopped there.

by LoyalCustomer2008

I have been a customer of Cradle and All for the past 7 years and I have had nothing but a great experience every time I go in this store. They have loaned me a chair when I didn't order soon enough to get mine. They have delivered and set up my furniture at my convenience - even on a Sunday. They also moved furniture that was in the room into another room for me. They are the most friendly and pleasant people I have ever encountered in any store I have been in. I never write reviews myself but I have to let people know that they SHOULD SHOP at Cradle and All. The person that is saying the prices are 3 times as high obviously doesn't know what they are talking about. You have to pay for quality. The furniture that I have from Cradle and All is still as beautiful as the day I bought it. My kids are tough on it too - but it is high quality and is not going to fall apart! The people that are wanting Babies R Us prices ought to just shop at Babies R Us and leave the higher end stores alone. These people are just bitter they can't afford it. I have never seen anything in Cradle and All that would be the same quality that would be in Babies R Us. Don't go shopping for a Mercedes and expect to get Volkswagon prices and then have the nerve to gripe about it. You pay for what you get. I know I got great furniture and the people there could not be nicer or more accommodating. Please people reading this - don't allow the negative people to keep you from shopping at this store. You would be missing the great experiences that I have had shopping there and that would be a shame!