Abrusci's Italian Restaurant

Bad service would have been better than no service. My wife and I had discovered this place in October or November. We were impressed! The food was good and the staff seemed friendly. We couldn't wait to go back.

Well, we had family in town in December and were excited to share our new discovery with them! We called ahead and the hostess even recognized the name when we walked in and we were seated quickly with menus. This is when the wait began. We looked at the menus for 10 minutes, discussed what we wanted and made our decision. We had wait staff all around us, but nobody acknowledge us. Not even a drink order. We then asked the hostess about our server and she said she would check. Another 15 minutes went by. Nobody had brought the bread, nobody took our drink order, or even brought water. It gave us enough time to use our phones to locate an alternate. We did, and we left.

Here is the worst part. I understand that every business may have a bad day. They are run by people, and none of us are perfect. I e-mailed the manager via the website to let them know of our experience. We received the same response as in the restaraunt; we were completely ignored. No response at all to the complaint. Being ingored twice like that is insulting.  View Less … View More

Best %$^# What?!?. The menu says the "best Dam...." all over the place, don't believe it. Being a neighborhood restaurant, the family likes to meet here occasionally for the family style meals. This place has been slipping for years and not getter better with age.

They do offer glutten free foods for those with celiacs disease.  View Less … View More

Great staff, yummy food!!. Loved this restaurant !!! I am sooooo addicted to the calamari. I had the rigatoni and it was delicious. My husband had the spaghetti w/meatballs and absolutely loved it. I would go there just for the bread and whatever amazing dip they had for it. I am shocked by the comments on here about their staff. Everyone I saw was friendly and seemed very attentive to their tables. We had a waitress named Nicky who made us feel like family and couldn't do enough for us. We will definately be going back :) For everyone who gave bad reviews, give it one more chance. I promise you will love it as much as we did. Highly recommend!!  View Less … View More