7400 E Crestline Cir Ste 125, Greenwood Vlg, CO | Directions 8011139.618735 -104.902210
Infinity is great. – I have never posted a review on Citysearch, but I wanted to share my experience with Infinity Home Collection.
My husband and I started negotiating with Infinity in Solterra while I was very pregnant with our second baby. I had several questions and negotiated every detail of our contract and the Infinity reps were very reasonable about everything. The owner of the company even met with us to discuss our concerns. He was very personable and reasonable throughout the entire process.
Similarly, we had a few minor warranty issues and Infinity was extremely responsive, professional and willing to listen. They listened to one of our arguments about something they weren't obligated to fix and proposed a great solution.
Solterra is a small community and I've never heard anyone complain about Infinity. In fact, people are pretty proud of their Infinity homes. Building a home in these economic times is stressful, but I would recommend that anyone beginning the process drive around and ask . . . I think you'll be pleased and reassured by the general community feeling about Infinity.
Finally, I'm an attorney and my husband is a developer/builder (perhaps, not the easiest clients) and, thus far, we've been thrilled with our Infinity home.
Top Notch Service Design, Quality and Customer Service – I couldn
Do NOT Buy a Home From These People!!! – We purchased a home from Infinity and it is one of the worst decisions we have EVER made. The entire experience has been nothing but pain and we would give almost anything to go back in time and undo this purchase.
They have a great architect. That's why they sell so many homes. They are super modern and they look great. That's what drew us in.
They were extremely nice during the sales process. But the very moment they cashed our deposit check, the tone changed. From that point on, their attitude was like "Go ahead and back out. We'd love to keep your money and sell the house to someone else."
It was the single most painful transaction of my life. Things came up. Lots of them. That happens when you build a new home. There were at least a dozen issues during construction that would have made us walk away if we hadn't had so much skin in the game.
And warranty? Hah! These houses turn out not to be as well made as we had believed. And you practically have to get a lawyer involved to get any warranty work done.
Do yourself a favor and use another builder.
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