Catering >Tony Rosacci's Fine Catering
12001 E Caley Ave, Centennial, CO | Directions 8011139.600046 -104.849203
Thedy Impress Themselves – I begged for an quote for an event and sent email after email. All i received was condescending emails asking exactly who I was and what company I was with. I never did receive a quote, a menu or an email that they weren't interested in catering our event.
Business must be really good when you can pick and choose clients! There is better food in this town with companies that will actually provide customer service!
I've been a Tony's customer since they were a small meat counter when Tony himself worked the store. So sad...
TONY "THE PHONY!" – We booked Tony's catering for our parent's 50th Wedding Anniversary. The event coordinator, Shelby promised full service help and terrific food for the event costing $60 per person.
What we received was: Minimal help in setting tables up, cold food, bad coffee, ran out of main entree(even after questioning if the quantity would be enough prior to event), non enthusiastic service with lack of knowledge of the party events. The owner's daughter, Avie was extremely rude, unapologetic, unprofessional, immature, and arrogant when we emailed our issues the next day. She would not even call us to discuss the problems and was extremely defensive of her service staff. We were told that our catering captain was one of her best and if that is so, there standards are very low. We emailed each other four times and her last message to a long standing customer was to "move on" and get over it, and that they owed us nothing in return. This is not the Tony's reputation for service and quality that we have enjoyed for many years. We will never do business with Tony's again !!!
Horrible Customer Service – Have always enjoyed Tony Rosacci's food at other catered events around Denver, but was so disappointed at the rudeness I encountered when requesting a proposal for my wedding reception. With a budget under $100 per guest, Avie was unwilling to work with me, referring to my reception as "a waste of her time." Such a contrast to the friendly, flexible and enthusiastic staff I've encountered at many other catering firms in Denver. Avie considers herself a "high end" caterer, so be careful not to waste her time.
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