07/19/09

BAD Experiences!!

by Mk

I have been in a few times recently and had terrible customer service. There is never any products on the shelves and the owner/s seems to have really let the place go to dumps. Its very sad to see.

• Pros: This salon/spa used to be a great place with good people.

04/15/08

people are a trip

by unknows08

i had an amazing time there, the effort and knowledge put in by the staff is great. i laugh at people this this person below who probably throws a fit and excuse me is a $%^@ to everyone and expects high class service. from my own experience, having to stand behind a disgruntal, annoying fellow customer is just a headache.

it was a great time, great service from the moment i stepped into the door. well spent money.

04/02/08

A SUPRISING DISAPPOINTMENT

by voneill

I originally agreed with all of the great reviews of this salon. I made my first visit to this salon back in December and told all of my friends how wonderful it was. Then I had issues with a return of product that I bought from the "very helpful" owner, April. I was treated as though the return was bring taken right from the receptionists, Vivians, pocket! I had planned to spend LOTS of money and time at Mirabella although the way I was treated has changed my mind completely. I have put in several phone calls to the owner, none of which have been returned. I thought it wise for her to know that her receptionist has the customer service skills of child, apparantly this is not a concern of hers. The services themselves were great but if you ever have any customer service issues know that the owner and front office staff WILL abandon you.

Not worth the money for a purely indulgent service.