Denver >Forest Room 5
WOW!!!. Would have not even given them 1 star but I couldn't share my review if i didn't. How can you keep the doors open with piss poor customer service and an owner/manager with a BAD attitude? Will NEVER spend a dime in this place again.
Server NOT a genius. Cool space, but the service is deplorable. Our server needed to be reminded of drink and food orders several times. When the food would finally arrive it would be lukewarm and handed to the wrong person. Food was good, but don't believe it when they say prosciutto wrapped scallops. It was bacon! Finally there is apparently a 19% gratuity added to any parties of 5 or more. This is not mentioned anywhere on the website or on the menu. Believe me this service did not deserve a 19% tip!
NO CLUE!!. I can not go off enough about this place. Iv dined and drank here about 4 times, hoping nest time would be better and my optimisim has ran out for this place. Went there for a girlfriends party. We were sat at the most inconvenient table, food came out in a very, um...WAY DIFFERENT times. No apologies, bad and over worked server who was clueless to most everything. The bartenders need to lay off the pot before shift, they're cluless as well. Not going back. Wish there was NO STAR option.
Completely Disappointed! What a nigtmare!.
I booked a Manager holiday dinner, 2 months in advance, in the semi- private room on the main floor. I called monthly to ensure everything would be setup for us and each time was assured it would be. The day of, a man “Duke" called saying he was confirming our attendance and that we were being moved to the "NEW” upstairs room, where it would be more private. He confirmed the time, total guests, and even told me that he would personally be there that night. When my VP arrived, the staff acted as if they had no clue we were coming. They pointed to the upstairs which was still under construction - no heat, caution tape everywhere- they brought up plastic outdoor furniture (2 tops), with plastic folding chairs and put a few space heaters on the floor- everyone had to keep their coats on to stay warm!
Today I am contacting the Department of Public Health!
HORRIBLE. I AM HORRIFIED!! I used to be a huge fan of Forest Room 5, went there all the time, suggested it to friends, reserved rooms for events, held bday parties there, held networking groups there etc. etc. up until a few weeks ago...I met up with a friend who was in from out of town for drinks and apps at Forest Room 5 and as the waitress was clearing away our plates, she knocked over the candle on the table which dripped/splattered yellow wax on my white sweater. I couldn't do much about it right then because the wax soaked into the fibers and cooled. Obviously accidents happen so I contacted one of the managers "Jordan" over the phone with the information about what had happened. The response I got was "What do you want me to do about it?" There was no apology, no offer to pay for dry cleaning, NOTHING. Then he told me that I would have to get in contact with the waitress to get reimbursement from her." I was appalled and asked what their policy was when something like that happened. He said that in 6 years of being there, nothing like that has ever happened and there was no policy. (clearly in a restaurant/bar, accidents happen and food/drinks, etc. get spilled on people all the time) He then went on to say (in a very snotty tone), "what do you want, money? How do I know this even happened?" I couldn't believe that I was being treated in this manner. I explained that I came in with a nice sweater (about $90 from Nordstrom) and I left with a sweater that was ruined (some of the wax came out but the yellow wax stained the white sweater). He started yelling at me saying that I made it up and that he wasn't going to do anything about it and HUNG UP on me. I have never experienced such horrible service. I will NEVER go to Forest Room 5 again, and I will tell everyone I know just how rudely I was treated and the complete lack of professionalism that was displayed. they have effectively lost a good customer for life.
Through the looking glass!. Most interesting and artsy bar in denver.the juxtaposition of old children's dolls and strange campfire scenes hidden in the most unexpected of places around the bar, make it feel as if u followed the white rabbit down the rabbit hole, and maybe ate a little too much acid along the way. A huge bar top, with plenty of seating in the front room make for a great place to enjoy one of their great beer selection; while gazing curiously at whatever randomn film is being silently projected on the wall. The "art" displayed everywhere becomes a part of your experience, and the exhibits are always changing! The best part? There's a large outdoor courtyard with campfires and log benches! The place is really thoughtprovoking! A great way to take your mind off the real world and have a beer!
Horrible Service. The service is a joke. My friends and I waited about 20 minutes/drink ordered and our bill was wrong. The staff does seem very nice, but unless you want to spend money on overpriced drinks with useless service, go somewhere else.
Be prepared to pay for more than you ordered.
I've been to this bar twice. Once years ago for New Year's Eve and recently for a birthday party. Both times the restaurant inflated the bill. Fortunately for me the first time it was on someone else's card so I didn't worry too much. The second time the bar charged me for 4 beers I did not order. I told the bartender about it and he said "Pay for the alcohol you drank deadbeat" - His name is Jimmy, stay away from Jimmy. He's the guy that looks like a hipster AIDS patient, oh yeah sorry they all look like that. I walked out without signing the receipt and they charged me a 20% gratuity which I disputed and got back. The trick they pull is when you go up to the bar to order a drink you order it from one guy than another guy brings it to you and they both ring it in.
If you go here be prepared to be ripped off then treated like you're the bad guy for not liking it.
Odd. The ambiance is pleasant enough, but the trend factor after visiting several times has finally driven me away. I just don't think it's that great when there are so many other bars to visit in the same vicinity. I'm not clear what the identity is although I will admit that the food I've had there is decent.
very cool place, very spotty service. If you don't mind aloof service (and maybe the occasional/regular additional drink you hadn't had or ordered tacked to your bill), Forest Room Five is the real deal. The bartenders seem cool if aloof and the place is definitely art/psych-ful, if that makes sense. If you like obscure art-film, you'll love the place - that's pretty much what the place is in feel. I have personally only experienced the "inflated bill" once, myself, though I hear from many people that have been there (and from people around me while I'm there) that it happened, and any "error" seems to tend to be an "upward" error. The tapas is pretty good, too, there.
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