09/12/09

Good food - Pathetic business sense/service

by Don5300

Last night we were celebrating our daughter's 15th birthday. She wanted to go to Junz because she loves sushi. We let her do the ordering and she put down all the different types of sushi we love. What she didn't realize is that you got two pieces of sushi for each order. So the bottom line is our waitress didn't say a thing about three small people ordering over 70 pieces of sushi, two large rolls and other items. Yes a mistake was made on our part in not realizing the order meant two pieces times whatever we put down on the form. But the fact that they said absolutely nothing about ordering $200 worth of sushi was also a mistake. I spoke to the owner about the mix-up and he basically said they wouldn't take it back. It hadn't been touched. In fact we were told this before the second and third plate of sushi was even made. Not after the fact. We felt Junz was more interested in the money versus doing what was right. There was so much sushi at our table it became a joke yet they kept it coming. At this point I told the owner it would be the last time we spent our money there. He offered to take 20% off the bill. He completely missed the point. He could have easily put a halt to the order that hadn't even been made but he chose not to. So don't EVER make a mistake when you order food at Junz because no matter where in the cycle this order is you can't change your mind. We accept our part of this fiasco. Even the waitress finally admitted she should have said something but just thought we were hungry. Hello. But for them to refuse to stop processing the remainder of the order long before it came to our table is nothing short of greed and total ignorance of how to treat a good customer. I will say their food is good but this experience has turned us off to the point of not going back.

• Cons: They seriously don't care if you come back

04/21/09

Freshest Fish in Colorado

by coupdefolie

Aside from a few drawbacks, this really is one of the best sushi experiences I've had. The fish is amazingly fresh. The only time I had consistently better fish was in Guam, and it's really not fair to compare to that.

When I came in the door, the sushi chefs all greeted me enthusiastically. I felt like they had been waiting just for me. The waitstaff were nice and helpful as well.

I hate wasabi and can taste it in the rice and fish if it's put in the same take out container as my order -- even if it never touches any of it. I asked for no wasabi anywhere, and they did just that. Most places will still put it on the side.

There are a few reasons why I didn't give it 5 stars:

1) The rice falls apart really easily.

2) I was given two deep fried whole shrimp, with eyes and all, along with my order. I ate one and, while it's not an experience I ever want again, I'm glad I did it. However, the second one had a fuzzball on the side of it. It looks like some fuzzy strands of synthetic material got battered and deep fried along with the shrimp. Thankfully, I was on the fence about eating the second one anyway.

3) They don't have any sushi platters or combos, and ordering everything separately gets really expensive really fast.

Also, this didn't affect my rating at all, but they forgot to put napkins in with my take out order, which was mildly inconvenient.

All that aside, I will go back. Their spider roll was the best I've ever had, and the freshness of their fish is hard to beat.

• Pros: fresh fish, good selection, friendly service
• Cons: rice falls apart, no platters or combos

01/20/08

Very fresh seafood

by cuxl

We used to go to this place all the time when we lived in Parker. Always the same great people working and very friendly. The seafood is super fresh, by far the best in Denver. Tons of sushi to choose from. One of the best sushi places anywhere.

• Pros: Sushi
• Cons: location...Parker