Denver >Transportation & Storage > Father & Son Moving
4744 Forest St, Denver, CO | Directions 8021639.782902 -104.924864
Neighborhoods: Northeast Park Hill, Northeast Denver, Park Hill
Yes they have a "new" name and a "new" owner, but all the office people and the management are the same, and if you do your research you will find this is NOT the first time that they have changed names or owners.
We moved in May and still have not received all our boxes or furniture, they claim they don't know what happened to our possessions, and they have done NOTHING to resolve this matter, and guess what..... we have stuff here that doesn't belong to us, stuff that belongs to other people, stuff that we have told them for months is here, and they don't care. How many other people have our belongings?????
We moved about 35 miles, not far at all, the biggest of the problem began because we had to put our belongings in storage for several weeks. We are missing over 50 boxes, which include family photos, heirlooms that can never be replaced, all our dishes, pots and pans, silverware, and the list goes on and on!!! Most of the furniture they delivered was broken, torn, damaged, and they kept promising to send a repair person to take care of things......that never happened either!! Said we had to file an insurance claim, sent them forms, guess what ......that never happened either.
Check not only the BBB, but the PUC also, do your homework before you hire this company.
CONSUMER BEWARE!!!!! Just saying....once a leopard, always a leopard, a leopard doesn't change his spots which is obvious when you look into all the names this company has operated as.
We have approx $45,000 in damages and losses!!!!
Joyce customer service has done nothing to resolve any of the issues, now with the "new Owner" we are told they have no responsibility to take care of any of the damages or deliver the rest of our possessions, if they even knew where they were.
This company also goes by the name King Moving and Storage, GoKing Movers among others.
I had this company move me. They were supposed to be at my house at 2pm on a saturday. They call me and tell me that they will be an hour and a half late. Two hours later, I called the office to find out where they were. Found out that their truck broke down and no one told me. To make long story short, they finally sent different crew. They got to my house at 7PM. Didn't get finished till almost 11pm. Then they damaged two pieces of furniture. They were trying to move an expensive leather sofa out the door. I ask the lead mover why they weren't using a pad for the door facing to prevent damage like Atlas and Two Men and Truck do. He ignored me. I mentioned the same thing to another mover and he just said it would be ok. Well they damaged my sofa. I have been trying for two months to get this repaired. I have already filed a complaint with the Public Utilities Commission. The regulated all the movers. Channel 7 investigator told me that the company has been know by other names and has defrauded consumers. DO NOT use this moving company.
Low quality and low cost. Horrible service. Do not choose this company!
TERRIBLE TERRIBLE EXPERIENCE.
I could go on and on about what an awful company this is. Just to name the key points: they don't communicate with each other, nobody knows what is going on. They won't lay down plastic and will trash your carpets (I had to steam clean my whole house after they left and when I brought it up to them, they said "most people don't move on days where there's snow on the ground.") Their truck left a huge oil stain in our driveway and then proceeded to breakdown halfway to our destination and have to be towed back to Denver. They didn't let us know until we were already up there and didn't give us any money back for having to get a hotel room, board our pets, etc. Their movers are inexperienced and didn't even bring a screwdriver, had no idea how to take furniture apart of pack a truck. I had to call my husband home from work to come tell them how to do their job.
AWFUL customer service. I have called them countless times since our move to try and get some money back (we paid over the quote price even after everything they did.) They will ignore you and not call you back.
They are also known as King Moving and Storage and Neighborhood Movers.
DO NOT WASTE YOUR TIME!!!
I recommend that you stay AWAY from this crooked company! First off I scheduled a move with Father and Son moving and storage company and was quoted at $75 an hour plus an hour in addition for gas. Well, the day of the scheduled move, they never show up! Thirty minutes later, I had to call the company in order to find out where the drivers were. Chuck, the service guy did not have an answer, he said he would call the driver. An hour later, some random guy calls me to tell me he is my new driver, in fact, he said they called him to do the move because he was the best guy. He then stated he was finishing up with his current job and that he would be at my house soon. Three hours later, after calling the office over and over again, looking for an answer of truth, all I received was a rude, inconsiderate woman named Joyce who was trying to down play this entire situation. When I called the driver, he finally tells me he had actually just began that job when they called him. I demanded they make this situation right. Joyce was rude and said all she could do was give me a 10% discount (by the way this was two hours into the no show). After 4.5 hours I called back, the office would not answer. Finally Ron, a driver from King Moving and Storage, shows up. I refused to sign anything until he contacts the office, because they stopped answering my calls. At this point I speak to Chuck again and ask for a 20% discount considering they were now 4.5 hours late for my scheduled move. Finally, after much frustration and debating, he agrees. After the move actually occurred, the driver tells me that my total cost for the move is $158. I then say, "so you mean they are only going to charge me $58 dollars because they have already taken $100 for the deposit initially?" He then tells me "Yes" you are correct. With this I was pleased considering the inconvenience, lack of professionalism, and incompetence. The movers worked hard, so I decided to tip them significantly, considering they were only charging me a total of $158. Low and behold I check my bank account, they not only charged me $258 (which by the way was higher than the 20% discount they guaranteed me) but the mover gladly walked away with the $180 tip that he received. Of course now, the Father and Son mover and storage company and the King Moving and Storage company will not return my calls. Save your time and your money, stay away from these incompetent crooks!
Whenever a moving company tells you to leave the drawers and contents in furniture, avoid them. This is a quick way to ensure damage due to the excess weight. Skeptical? Just contact any good furniture manufacturer and ask them.
Father and sons damaged my furniture, including an antique that I asked them to take special care of. When I tried to file a claim, they were unresponsive.
They also did not know how to drive the truck and broke branches off my neighbors tree, which they actually had to drive six feet onto his lawn to do this
Do NOT use this company! Damaged furniture during the move. The quote was not EVEN CLOSE to what it ended up being. BEWARE of the "shrink wrap" charges...AND when they rush you, close out your moving invoice before they are done to "save" you money....they just want a bigger tip. All in all, I have scratched furniture and one brand new mirror jewelry stand that cannot be fixed. The sad part about this is that, no one will return my call, emails...nothing. I finally filed complaint with BBB and next will be attorney general of CO. It is too bad, all it took was a little customer service, a payment to replace my damaged stand and I wouldn't have even thought about writing poor reviews, a complaint with the BBB and attorney general.
DO NOT USE THIS COMPANY!!!! I was charged over $200 above the original quote and had new furniture damaged beyond repair. When I contacted the organization to resolve, they never responded. In addition, they will ask you to sighn documents that specifically state that you will not dispute any credit card charges. The contract was filled out incorrectly, the movers begged for gratuity and there were numerous forms that I was asked to sign, but was not able to obtain copies of. Whatever you do, DO NOT USE THIS COMPANY...they are absolutley horrific to work with.
I am with a competing moving company and if one more person tells me that your people are saying LIBELOUS, SLANDEROUS AND OUT RIGHT LIES about how we do business I will tell everyone I can what I know to be fact about your outfit. The only defense to slander is TRUTH. You will be receiving a cease and desist order this week from our attorneys office. If you were a decent honest company you wouldn't have to lie about others to steal work. When I tried to call and speak to someone, they of course kicked the line when they saw on caller id who was calling...Why am i not surprised nobody has the courage to get on the phone with me. You actually told a potential customer you "are afraid for them" by going with us. ONE MORE TIME AND I'LL OWN YOUR HORRIBLE OUTFIT. IT IS SLANDER YOU BETTER CONSULT YOUR ATTORNEY.
OTHERS BEWARE THE GOOD REVIEWS HERE ARE POSTED BY THEIR OWN EMPLOYEES.
Jason Price, the CEO of Father & Son Moving and Storage, Empire Relocation INC, and former owner of 67th Avenue Movers, Inc. is a career criminal, as are his employees. If you're reading this, it's most likely that you are a victim as well. If you are doing research on this company to assist with your moving needs PLEASE BE WARNED, your items will be damaged and stolen. ?There are over 200 Better Business Bureau complaints filed against his companies. All of his moving companies have an F rating with the BBB. ??Google Jason Price Empire Relocation Denver, CO for more info. ??KNOW YOUR RIGHTS. YOU CAN AND SHOULD FILE A COMPLAINT WITH THE Denver Attorney General at Attorney.??Attorney General State of Colorado Department of Law ?525 Sherman St. Denver CO 80203?
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