03/18/08

Reply to "Maxman"

by JeremyOster

Dear Citysearch readers:

Thank you for your interest in Oster Jewelers. We appreciate both positive and objective feedback from our customers and constantly seek to improve. We believe, however, that the posting by ?Maxman? is a malicious and untrue posting by someone with a personal interest in discrediting our relationships with our customers. We are fortunate to be recognized in our industry as a leading local watch and jewelry boutique based upon our personal customer service, knowledge and sincerity. We strive to deliver our services consistently and with a total regard for our customers. As stated, Maxman's assertions are a total contradiction of our philosophy and practice. We encourage Citysearch readers to exercise their own good judgment and experience for themselves the level of service that we offer at Oster Jewelers.

Sincerely,

Melissa and Jeremy Oster

Co-Founders of Oster Jewelers

03/10/08

Arrogance at it's worst!!!!!!!!

by Maxman

It's amazing that this guy could find enough copywriters to characterize this merchant in such a voluminous manner. Don't make the mistake of inquiring about a brand that he isn't a purveyor of. OMG. The man gets on his soap box and won't stop. If only his dignity was has large as his ego. After a severe tonque lashing after I asked hime about the superiority of brands, he made derogatory comments about the Vacheron which I was wearing. Great selling technique!

• Pros: none
• Cons: too much self hype

12/04/07

Watches of the world

by coffeepot

Service with a smile are what both Jeremy and his wife Melissa have always provided me. I have returned on numerous occasions only to be treated with the honest passion both exude for their craft. Highly recommended!