Lakewood >Auto Dealers > Mazda of Lakewood
7999 W. Colfax Ave , Lakewood, CO | Directions 8021439.740938 -105.085206
Neighborhoods: Morse Park
i just bought my first car and i was clueless. they helped me every step of the way and made it so easy. they gave me the price i wanted and the payment i needed to be around. i love my new mazda 3 and its so much fun to drive.
DO NOT DO BUSINESS WITH THESE LYING CROOKS!!! I bought a car from them (horrible experience as I was told everything was ready to go, all approved, etc just come in and pick out your new car...LIE #1) and after all of the paperwork was done and I finally drove the car home I get a call 2 weeks (yes over 2 weeks) later that my financing had could not be approved without more money down. Unfreaking believable!
They jerked me around to the point where I told them I would just give them the car back and then they informed me they would have to charge me some unGodly amount per mile (which would have resulted in nearly the same amount they wanted to add to the down payment) which I now know is very commonly referred to as a "Spot Delivery Scam".
My attorney said I could return the car, but the very fine print on the contract that I did not read could land me in court being sued (which happened later) if I did not pay them the mileage or the rest of the down payment they were entrapping me to pay.
So I finally went to the dealership and told them again for the 20th time that I could not come up with any extra money so they added on a bunch of stuff like warranties, GAP, etc. I feel like I was being forced at gunpoint to comply with these slimy almost illegal tactics.
The next day I called my attorney who drafted some letters to cancel of the the additional crap they added on (the hoops you had to go through just to cancel), and to no avail nothing has been removed from the loan.
They ended up taking me to court for the down payment (I couldn't afford to pay the attorney for more than the letter writing or I would have hired him to fight their attorney as he said their attorney has a reputation in town and especially with the courts), and upon further review of Jefferson County court records as Mazda of Lakewood apparently takes numerous people to court on a weekly basis...see for yourself as civil proceedings are public record and you can pull them up online after you're done reading this!
Gee, what kind of attorney would take money from a business who makes money doing borderline fraudulent/illegal transactions? Ding, ding ding...he must be a criminal attorney. The court would not grant me a continuance for the court date (I went out of town right after I was served) therefore they were granted a judgement against me which entitles them to garnish my bank accounts and/or paycheck.
So in my goal of trying to be sensible and buy an inexpensive economical car (which I am grateful for, but really dislike). I have paid financially $25000.00+ for a $17000.00 car that was overpriced to begin with...and Mazda of Lakewood knows I am a single mom starting over and just diagnosed with cancer.
I have purchased over 15 cars from dealerships in my life (I'm in outside sales and can't do the only job I am trained for without a reliable, safe vehicle) and never had anything like this happen before. I wish I would have done research about them before dealing with Mazda of Lakewood because I would have never gone there if I had read reviews in advance. Perhaps I can help others by paying-it-forward forewarning people.
I went to Mazda of Lakewood in Sept. of 2011 and have never in my adult life had a worse experience purchasing a car. I was threatened to pay the $3k down after 2 weeks of owning the car, yet the agreement signed was to pay this money within 90 days. Jacob the manager, called me repeatidly and bullied me for this money, regardless of the agreement. I also cancelled the GAP insurance and the extended service warranty in Nov. 2011, and just checked with my auto financing institution and my account has STILL not been credited!
Mazda of Lakewood is the WORST dealership to even stop at!
Save yourself months of agony, DON'T purchase a car from them!
Do you know who your buying from? – Mazda of Lakewood is the worst place ever! I have been to this dealership over the past year and never see the same sales people there. Jake needs to learn how not speak to everyone like they are from the hood. Pay those people cash for your down payment and they will call and say you never paid them. Scott well you better wear your armour because he is a backstabbing liar and just google his name and see what he's about he knows all about relating alright - he's a real slammer kind of guy...
Oh yes and good luck getting your taxes figured correctly you will be lucky if you don't have to get your paper tag extended at least 2 times then they still won't have it right.
If you're looking for the cream of the crop and a family type dealership don't go to Mazda of Lakewood I would suggest McDonald Mazda they treat you with respect before, during and after the sale.
The Salesman Makes or Breaks them! – Our buying experience was based largely on the quality of service we got from a member of their sales staff, Doug Posey. He was extrememly knowledgeable and accommodating in making arrangements for us.
The first time we went to the lot to consider our options we were put off, however on a second look and with the help of a good salesman, ie: Doug, we were able to have a great experience with Mazada of Lakewood.
HORRIBLE PLACE - DONT BUY FROM THEM – First off they are friendly when you walk in the door. Like anyone that is ready to stab you in the back. They force you to buy their cars by wearing you down till you have no energy left in you to fight. They come to you with b.s. prices for their three step quote or was it four? This is were the draining of energy begins... You laugh at it and say really.... Why cant you come with one price and don't even start with the B.S.? Once they drain your energy you are so tired from sitting there for hours you think you got a good price. Until you sign and go hell no I just got fuc_ up the ass. Their tactic is: They give you a final price minus your down payment and sign. Once you see that your price is not what you thought cause it included your down payment, you feel like a fool. OH the stages of hell come next..... They treat you like a bum off the street and hunt you down for your pre payment arrangement's Constantly call you before they are even due... As if you are going to be the one ripping them off. This gets better: After you pay them off they call you and threaten you that you never paid them. Its a cracked up way to do business.... If they wanted repeat business they should choose their words correctly. I would never buy from them. It took several trips there to get things right. They lost my money and called me threatening to send me over to a collection dept. with a 25% increase on what they thought I owe their dumb ass. Next call was I bounced a check... I never bounced a check in my life... Again promised to send me to collections. I have watched several customers on my stays there be beaten down to buy a car. Its not a joyful event to purchase anything from them. No one has their act together and its so unorganized. PLEASE PLEASE Buy your car from someone that wont make you spend several days there and worthless hours. Only to call you later and say you never paid us. YOUR A JOKE MAZDA & YOU HIRE VERY STUPID EMPLOYEES!.
ALL THE STAFF AT MAZDA OF LAKEWOOD WERE FRIENDLY AND NOT HIGH PRESSURE. I WOULDN'T HESITATE TO BUY ANOTHER CAR FROM THEM IN THE FUTURE
Doug & the team were extremely easy to deal with & were very happy to give them our business
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