Blockbuster Video

Doesn't Recommend

Denver Reviewer

Joined 4 years ago

Unprofessional Store Manager : $$$ Rip Off. I was improperly charged for a movie because the system said it was never returned. I knew I took back the very next day. I called the store and an employee investigated it for me. She found the movie in the store. She gave me a refund of the $30+ movie charge. She also gave me a credit for the movie rental. When I returned to the store for additional rentals the Store Manager Carlos rebuked my store credit. He argued with me in front of other customers stating that my movie was late by 15 days. He was very uncooperative so I left the store and I called him later to discuss it further. He was very unprofessional and said it was insulting to him to suggest that the store did not properly record my movie rental and its return. This store's management lacks essential training and basic competency of customer service. I will never return to this store due to the Store Manager Carlos.

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Saira Masood

Joined 5 years ago

Want movies and games galore? Check out this rental smorgasbord for the latest and the greatest in all things entertainment.. In Short
Florescent lights shine on shelves packed with hundreds of DVDs and video games, illuminating a sanctuary for any renter looking to spice up their night. With over 8,000 locations across the country, there is easy access to find the perfect flick for a date night, lineup for a movie marathon and every occasion in between. The infamous blue and yellow ticket stub logo decorates the walls, while TV's suspended from the ceiling roll the week's favorite film, offering entertainment (and sometimes unnecessary distraction) for the indecisive perusing the aisles. Rows and rows of titles offer every genre, from tissue-worthy romances to edge-of-your-seat thrillers, and the company's "new-release guarantee" assures that every recent movie will be available. While waiting in line, you can choose from a wide variety of popcorn and sweet treats to nosh on while enjoying the flick.