Chinese >Yuan Palace Mongolian BBQ
7555 E Arapahoe Rd, Englewood, CO | Directions 8011239.595220 -104.901611
What an amazing place. The best food ever! I would duplicate it at home if I could. Don't order off the menu just order the BBQ. It is all you can eat and damn good! If you don't like it you can only blame yourself because you pick your ingredients and sauce. Definitely recommend over and over again!
This is an amazing place to eat at dinner time... I have reviewed a lot of restaurants in the Denver Metro Area. I am sold that this is one of the best healthy, fresh, and most delish places to enjoy a meal. All you can eat Mongolian BBQ is outstanding.. Can eat about 3 bowls that you prepare yourself and they stir fry it up for you.... Totally Yummy..
I've been going here most my life - after all, restaurant has been here for 30 some odd years. The food is consistently great and service is good. The one thing I've noticed about the people who complain about this place is that they tend to see this restaurant as something foreign and undeserving of "American" respect. Yes there's a bit of a language barrier. But have some patience. The staff is friendly and always glad to serve you if you can communicate your problems respectfully.
Extremely poor customer service. Called to ask if they accomodate gluten allergies. The woman asked if I frequent the restaurant and I responded "yes", however, I proceeded to ask her what gluten free items they offered and she said that they don't and didn't recognize my name. I asked her if we should go to Jade Garden and she said "yes". I immediately called Jade Garden and they were wonderful. Great customer service from Jade Garden. The food from Jade Garden was incredible. I learned that Yuan's will only have good customer service if they know you by name. If you are a new patron, don't try Yuan's. You won't get good customer service.
Amazing! – And certainly not closed. I was there Thursday. Pay attention to their hours. I have been eating here for 12 years. It's fabulous! I haven't eaten anywhere else for 12 years and I'm a picky eater.
Dang it – I went to this place yesterday and it looks like it's closed. The people that railed on it are on crack. It was awesome! I'm bummed that it's not there any more. Now I have to go downtown to BD's for exactly the same food at a higher price.
Horrible, Horrible, both the food and service! – This is one of the worst restaurants I have ever been to.
The service was horrible and the manager and owner were very rude when we complained that the chicken did not taste right. The place is dirty and disgusting. The food on the buffet table looked like it had been sitting there for days and surely would not pass a health code inspection. Do not waste your time or money!
I wouldn't recommend this restaurant to a pack of rats. I've eaten at wonderful places called Mongolian BBQ's that served three kinds of beef, shrimp, sausage, eggs, fresh fruits and vegetables- delectible sauces- with fun recipes to mix yourself. Every bit of their food fresh and delicious. Not this ridiculous and pathetic excuse for a restaurant. I don't think I've ever been to a place that has the gall to serve canned fruits and vegetables, frozen meat- with only four choices at that, beef (tough), lamb (that tasted so bad my daughter in law couldn't eat more than one bite), pork and chicken. Maybe seven choices for vegetables. We had a three year old and a finicky five year old with us. The waitress said we would have to pay half price- or six dollars for her bowl. The three year old wouldn't be charged if he ate off our plates. The little girl put maybe three tablespoons of noodles in her bowl and didn't want her brother to put in his few canned mushrooms and three slices of beef. So we just put those into a seperate bowl. When the waitress saw that, she rudely said she'd have to charge us for two kid's meals. What meals? There wasn't enough between the two to charge us for one. She wouldn't listen. You'll pay the six dollars each. Then she turns to my daughter in law who complained about the lamb and said, if she wanted to go back for a different kind of meat, other than lamb, she couldn't have a doggie bag. Believe me, this food was sooooooooo bad, I wouldn't bring it home to my dog. When the bill finally came, she had the nerve to have added a $13 tip for herself. It's in the menu- she snidely remarked, if you have more than five people in your group I get to add a tip. Wow!! So, this restaurant's policy is, if you have more than five people in a group, the waitresses can be as rude and lousy as they want to be, and it's okay- they'll still get a 15% tip. We spent close to $100 and the meal wasn't worth $10. If you want good Mongolian BBQ- I suggest going downtown Denver to BD's Mongolian BBQ.
Wasteful, Mean, and dirty – I took my family of six to eat here. It is a run down place with wait staff who argue with you, have no personality, and are just plain rude. The food was decent, but very expensive for what is pretty much old frozen low grade proteins. Having gone thru the rounds of trying to get all my children served, by the time I sat down they were all finishing their dinner. I asked if I could get a to go box and I was refused. They tried to charge me $5 for a doggie bag, and when i told them I just wanted to take my dinner home and would not pay another dime, they threw it away. The mean old lady who was the manager began yelling at us and followed my entire family to the parking lot. We will never go back to this place. The food is sub-par but the service is the worst I have seen in any place in Denver. I recommend you pass up on this rat hole. ITS A RIP OFF!!
Very expensive for a family – I had eaten here with a friend and decieded to bring my family to try it. We have 3 kids and I was shocked at the total of the bill. While I was aware of the prices, the server told me that for parties of 5 or more (thats right, FIVE) they added 15% gratuity! While the food and service was good, I was apalled that they would add on gratutiy to a family of five when we got our own food! My total bill was $74--not economical for my family, even if it is all-you-can-eat. We did not get anything extra, just the BBQ and soft drinks. I will not be able to take my family here again (unless we leave someone at home)
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