Arvada >Centre Salon & Spa Aveda
Always a great experience!. I have always had a great experience at this salon. It is comfortable and everyone is very friendly. I always have my hair done by Kari Rosckowff and she is AMAZING!! I always get so many compliments after she has done my hair. She is so nice, listens to everything you want and makes sure you look fabulous when you leave. If you want to look hot, then she is the stylist for you!
Worst experience EVER in a salon.
I don't even know where to start with this review. I recently went to this Salon to get a great haircut and be in a professional enviroment.....this was far from that. I had called and stated I would like to see a Senior Stylist for a haircut and asked who they recommended, they booked with with a male stylist, I believe his name was Luis. When I arrived the front desk greeted me and offered me a beverage and told me I could take a seat and that he would be with me soon. So, I sat down at the table a began to read. I read for about 20 minutes and was begining to wonder if there was a male stylist there since I had not seen on there. I began to become impatient and went to the front desk to see how much longer I had to wait. They lady said "let me see if I can find him!'' Moments later she returned with a "Luis." He greeted my but he just looked like I just inturrupted his life. He took me to his chair and contiuned to play off that I had done something wrong. We started talking about what I wanted which was a basic trim. He took me over to the shampoo area as we walked past another stylist he said to her "I can't believe this bullsh*t." When he was shampooing my hair I asked him if there was something wrong and he gave this aweful look and said "NO!" He continued to shampoo and was talking to the same stylist from before about how dumb another employee was and how dare she tell him his numbers when she's never here and on about how unprofessional she was and that he should have went off on her. I was thinking "how is this professional?" We went back to the chair and he began to cut my hair. Again, still looking angry and mad about what had happened. At the end he asked if I had styling product and went over what he used. I stated that I wish the cut would be a little tighter and was looking for it to be shorter. He replied, I can cut it shorter or we can reschedule another appointment I'm running short of time today." I asked him if he can just take it a little shorter on the sides. He did but again, making it seem like I was out of line to question his work. He took me up to the front desk and said thanks for coming in (all with this nasty fake look). I paid for my cut and mind you it's one of the higher haircuts I have paid for. As I was paying I heard him say to another employee "that is why I hate to cut mens hair!' I was just thrown back by that! He didn't even clean his station just went to the back like a pissed off little brat.
I will never go back and have told many not to go here! I'm a business owner and I would NEVER allow an employee to have this attitude around my clients. It was apparent he had had a talk about his preformance as he clearly wasn't having it that day!
Tessa is the bomb!. I had a great experience with Tessa. She made my hair look absolutely fabulous. The people at the front were friendly, and the salon is very relaxing. I have high expectations for Aveda, and Centre met them. I would feel comfortable going to anyone there for my hair!
Centre Aveda Arvada=Beyond Horrible; Stay Away from Teall!!!.
This was by far the worst salon experience of my life. I was running a few minutes late (the salon is located in a remote area of Arvada) and when I arrived I knew things were not off to a great start when I walked in and was literally invisible.
I went over to the customer service counter and waited over 8 minutes for two other customers who were scheduling other appointments, paying, etc. No one ever acknowledged me during my wait.
When I finally approached the front desk I was told that my stylist would be ready shortly; as I made my way to sit down in the salon to wait, I was literally accosted by the second customer service agent who screamed my name (very personalized) and told me that I no longer had time for color and a cut and would be forced to choose one service as I was late. I was shocked. Astounded. Perplexed. Stunned.
I'd never been threatened prior to a hair appointment before. I agreed to meet with the stylist, her name was Teall, and she told me that she had another client in 25 minutes and could no longer do the hair cut OR color. No services for me. What?!?
I had to schedule my whole work week and day around this appointment due to a very busy schedule. I tried to explain to her that I waited in line almost 10 minutes. This acne-ridden, pompous, prima donna was unaccommodating, rude and snide. She literally rushed me out the door and I was still stammering as I was ushered out.
I've been to countless salons in the Denver area and greatly enjoyed my experience @ the Aveda downtown so I thought this would be my "North Denver Aveda" substitute. Sadly, I couldn't have been more wrong.
Customer Service: F-
Stylist Expertise: F
Stylist Courtesy: F---
Very happy with my stylist!. I have always had a great experience at this salon. They always offer water/tea/hand massage and have many options for facials, pedicures, massage, etc. I can only speak for my stylist (she's the only one I've used) but Kari Rosckowff is VERY good. She's edgy if that is what you are looking for and listens to what you are wanting to do with your hair. I am more conservative with my hair and she has never pushed me to do anything I am not comfortable with. I am always pleased with how she does my color/cut. Thanks, Kari!!
Threading & Facials by an Expert-BEST IN CO!!!. I've been Promila's client at this spa from the very beginning and I feel like the spa is running with her amazing friendly attitude, her patience w/clients & her awesome services such as threading, facial and pedicure. Promila won the editors choice award in 5280 magazine and she truely deserves more than just this award! Her warm welcoming nature keeps bringing me back to this spa regardless of other poor services & staff!!! You're truely awesome and I would highly recommend everyone to atleast just once try Promila and I can guarantee you will become her permanent client! I drive all the way from Parker just for Promila! She's an expert in her work & extremely experienced! Aveda should hire more experienced & talented staff like her!!! I never let anyone touch my eyebrows...this is how much I can trust her w/my face!
Pretentious. Just terribly pretentious without any reason to be so. The stylists talk trash to each other while you're having your hair cut or colored, and if you ask for details (like what color base or strength of developer they're using) they won't tell you, like it's some big secret. They're OK at cuts and color, but nothing special. The attitude there is that they're an uptown Manhattan salon when they're far, far from it.
not the best cut in town. Aveda Spa - what a joke, had to wait for 20 min. for a haircut and then wait again while he finished up another customers color, - Luis needs to learn time management skills aka customer service, I was referred by a friend when I was in a jam and needed a cut when my regular stylist was on vacation ---friend said he was OK but be prepared to spend up to 2 hours in the salon for a cut -- front desk gals were not very helpful. I was put on hold twice while trying to make the appointment. They tried to refer me to a junior stylist who I heard was terrible - Luis's cut was OK, but not worth the $$$, arrogance, and time spent in the salon. Normally in a spa it is relaxing and calming, Not here all I heard were the employees gossip about each other and rant - not the most relaxing salon/spa experience -- I expected more from an Aveda Salon.
Amazing Hair Cut and Color. I recently went to Centre Salon for a new look. I was so nervous! I spent all day looking at pictures of what I imagined my hair could make me look like. When I scheduled my appointment Blanca was very optimistic that Andrea my stylist was the best person to see for my transformation. Threw her reassurance she explained to me how she had just recently wanted a change herself and had Andrea work her magic on her. She could never be happier herself so I trusted her recommendation and booked the appointment with Andrea. Upon arrival the usual greeting and consultation I was warmly embraced by Andrea's up to date style her flawless sense of humor and more importantly her smile is so genuine I new I was in the best chair. We looked at pictures together and her ideas seemed to match mine. She made some suggestions, which I would have never thought of on my own. She looked me in the eye the entire time so I new she was listening to what I wanted! She was ready to create. The shampoo and scalp massage where amazing and she even educated me on what I should be using to guarantee that my hair shined and looked "fab" always! After the service she took time to show me how I would be able to create my new style at home on my own. The best part was she even showed me 3-second tricks to do to my new style to make it look different without spending time to do so! I was fighting back tears when she turned me around, I looked ten years younger and might I add so sassy! I thought she had done enough good when she surprised me again with her knowledge of makeup and took an extra 5 min. to put some color on my face which again made the look that was amazing even better. My experience with Andrea was one of the best I have ever had at a hair salon. I HIGHLY recommend her and her cute-ness! I wish I could thank her more for boosting my confidence and making my husband get up off that couch and say, "wow you look gorgeous"
Amazing Stylist!. WOW! What can I say about the stylist at this salon! I was in the area and some girlfriends said I needed a new look & should try this Salon that was in the area. I've been really picky about my hair, since I'm in the public eye, so I was really nervous. I didn't make an appointment and just walked into the salon. I asked if there was any openings for today and that I wanted to see the best stylist they had, again, wanting to ensure that I would get an amazing haircut. The receptionist stated that she would recommend Luis. When I met Luis he was very upbeat, trendy, & professional. I showed him what I wanted & he was very honest & told me that he liked my choice, but then showed me a different cut & explained to me that with my bone structure & the texture of my hair he thought this would be a better look. He reassured me that if I wanted that other hair cut he would be happy to do it for me! I told him to do what he thought best. He took me back to his chair and gave me the most amazing scalp massage that I have ever received. After the scalp massage, he took me back and washed my hair. I wanted to color my hair so I asked Luis what he thought. He smiled, and said, "you have great color, but we could make it more lively with a few highlights." When he was done he turned me around and asked what I thought . I got up and gave him a BIG hug! It was the most amazing haircut that I have ever received. The color really looked fresh and new. After I calmed down he took me over to the makeup and touched up my makeup. I left the salon and went Downtown to meet up my friends for some drinks! They were amazed at how great I looked. They said I was a different person all around. I will continue to see Luis and recommend him to anyone out there. I'm not a Stylist but he did such a great job on my hair that it looks great everyday and even though it's been a few weeks since I saw him I STILL get complements on my hair! Thanks for a great experience Luis!
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